IT Helpdesk Support Specialist

• Provide first-line technical support to staff, troubleshooting hardware, software, and network issues.
• Manage helpdesk tickets, prioritize requests, and escalate complex problems as needed.
• Assist with setup, maintenance, and inventory of IT equipment.

This role ensures that JVS staff have reliable technology to deliver employment and career services to diverse communities, directly supporting the organization's mission of empowering individuals through employment.

• Experience in IT support or helpdesk role.
• Knowledge of Windows and Mac operating systems, Microsoft Office 365, and common business software.
• Strong problem-solving and communication skills.

Competitive salary, health insurance, retirement plan, paid time off, and professional development opportunities.