Application Guide

How to Apply for Metro Line Outreach Case Manager (5471)

at Epath

🏢 About Epath

PATH (People Assisting The Homeless) is a mission-driven organization that has pioneered solutions to homelessness since 1984, helping an average of 23 people find housing each week. They prioritize racial and social justice advocacy while offering flexible scheduling and strong work/life balance benefits. Their commitment to professional growth across California makes them unique for those wanting systemic impact.

About This Role

This Outreach Case Manager position involves direct engagement with homeless individuals along the Metro Rail system in Los Angeles, providing case management services to help them secure housing and access resources. The role requires driving to various locations and working a non-traditional schedule (Sunday through Saturday with specific days off) to meet clients where they are. You'll make tangible impact by connecting vulnerable populations with PATH's housing programs.

💡 A Day in the Life

A typical day starts early at 7am, driving to various Metro Rail stations to engage with homeless individuals, assess their needs, and provide immediate resources. You'll document cases, coordinate with PATH's housing programs, and follow up with clients while spending significant time outdoors along transit routes. The day involves balancing urgent client needs with longer-term housing placement goals.

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🎯 Who Epath Is Looking For

  • Has direct experience with homeless outreach, case management, or social services in urban settings like Los Angeles
  • Possesses a valid driver's license and reliable transportation for daily travel along Metro Rail routes
  • Is comfortable working non-traditional hours (7:00am-3:30pm, including weekends) and being outdoors
  • Demonstrates cultural competency and passion for racial/social justice issues affecting homeless populations

📝 Tips for Applying to Epath

1

Highlight any specific experience with Metro Rail/homeless outreach programs in Los Angeles - name specific locations or programs if possible

2

Emphasize your flexibility for the exact schedule required (Sun, Mon, Thurs, Fri, Sat 7am-3:30pm) and willingness to work weekends

3

Mention your driving experience and comfort with daily travel around LA's Metro system

4

Quantify your impact in previous roles (e.g., 'helped X clients secure housing in Y timeframe')

5

Reference PATH's specific mission values around racial justice and systemic change in your application materials

✉️ What to Emphasize in Your Cover Letter

['Your specific experience with homeless populations and case management in urban environments', "Why PATH's mission around racial/social justice and systemic policy change resonates with you personally", 'Your ability to work the exact schedule required and comfort with driving/daily outreach', "How you've helped clients transition from homelessness to housing in past roles"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → PATH's specific programs in Los Angeles and their Metro Rail outreach initiatives
  • → Current homelessness statistics and challenges specific to LA County's Metro system
  • → PATH's stated values around racial justice and their advocacy work in policy change
  • → The RHC (Regional Homeless Center) location mentioned in the job posting

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your experience conducting outreach with homeless individuals in public transit settings
2 How would you approach building trust with someone living on the Metro Rail system?
3 What do you know about PATH's specific programs and their impact in Los Angeles?
4 How do you prioritize cases when working with multiple clients with urgent needs?
5 Describe a time you advocated for systemic change or policy improvements in previous roles
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⚠️ Common Mistakes to Avoid

  • Applying without addressing the specific schedule requirements or willingness to work weekends
  • Generic social work experience without highlighting homeless outreach or case management specifics
  • Failing to mention driving capability or comfort with daily travel in application materials

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Epath!

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