Senior Product Manager, CRM

• Own the CRM vision and roadmap end-to-end, translating strategy into a sequenced plan with measurable outcomes.
• Advise and execute on a data model evolution strategy to build a robust, scalable supporter data model.
• Sharpen segmentation and lists to enable nonprofits with powerful filtering and data-informed segmentation.
• Grow CRM as an acquisition engine and make communications demonstrably drive giving.

This role empowers nonprofits to manage supporters and communicate at scale, helping them raise more funds and accelerate positive impact worldwide.

• 5+ years in product management with experience building B2B SaaS products.
• Strong data modeling skills; comfortable with schema, migrations, and architectural tradeoffs.
• Experience with mass communication tools (email marketing, transactional emails, etc.).
• Data fluency: comfortable with SQL (JOINs, CTEs) and data-driven decision-making.

Fully remote work, generous time off (21 days + holidays + volunteer days), employer-sponsored health insurance (medical, dental, vision), 401(k)/RRSP with up to 4% match, home office and professional development reimbursement up to $1.5k, employee equity plan, wellness program.

Salary: $160,000–$200,000 (USD or CAD, based on location).