Senior Director, Membership

• Set vision and lead strategies to grow professional, group, and corporate membership segments with clear goals for acquisition, retention, and overall membership health.
• Develop and refine compelling membership value propositions tailored to each segment, ensuring benefits are clearly communicated and consistently delivered.
• Guide collection, analysis, and reporting of membership data to inform strategic decisions, and partner with marketing teams to drive awareness and growth.
• Provide strategic guidance on member experience, collaborate with internal teams to curate benefits, and support volunteer alignment to foster a vibrant community.

This role drives the growth and engagement of AMA's membership base, strengthening the marketing profession and fostering a diverse, inclusive community of practitioners and leaders.

• At least five years of experience within a non-profit organization or membership association leading membership strategy.
• At least five years of experience directly managing a team.
• Strong understanding of association membership models, member lifecycle management, volunteer engagement, and project management.
• Experience with corporate membership or B2B relationship management; proficiency in Microsoft Office/Google Suite, familiarity with CRM (Salesforce), CMS (WordPress), and project management tools (Asana).

Salary range: $120,000 to $130,000 per year. Fully remote work within specified US states. Benefits include: inclusive work environment, rewards program, free AMA membership and professional development, remote work-life balance with Flex Fridays, unlimited sick leave, 4 weeks parental leave, paid vacation, 13 paid holidays, 6 days paid volunteer time off, comprehensive medical/dental/vision plans, 403(b) with employer match, fully paid life insurance and short-term/long-term disability.