Application Guide

How to Apply for Assistant Manager, Professional Chapter Communities

at Americanmarketingassociation

🏢 About Americanmarketingassociation

The American Marketing Association (AMA) is the leading global professional marketing association, connecting marketers from students to executives. With 70 chapters and a presence on 350 college campuses, AMA fosters a vibrant community and advances the profession through top-tier journals, training, and certifications. Working here means being at the heart of the marketing community and making a lasting impact on the industry.

About This Role

As the Assistant Manager for Professional Chapter Communities, you'll support the growth and engagement of AMA's professional chapters across North America. This role is pivotal in ensuring chapter leaders have the resources and guidance they need to thrive, directly impacting the association's mission to elevate marketers. Your work will help build a stronger, more connected marketing community.

💡 A Day in the Life

You'll start your day by checking emails and messages from chapter leaders, then move to virtual meetings to discuss upcoming events or address concerns. You might spend time updating resources, creating communication materials, or analyzing engagement data to identify areas for improvement. Throughout the day, you'll collaborate with team members and support volunteers, ensuring chapters have what they need to succeed.

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Interview Prep

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🎯 Who Americanmarketingassociation Is Looking For

  • Experienced in community management or membership engagement, with a track record of supporting volunteer-led groups.
  • Strong organizational and project management skills, able to handle multiple priorities and deadlines.
  • Excellent communication and interpersonal abilities, comfortable working with diverse stakeholders remotely.
  • Familiarity with association management software (e.g., Salesforce) and virtual meeting tools (e.g., Zoom).
  • Passion for marketing and professional development, with an understanding of the value of chapters.

📝 Tips for Applying to Americanmarketingassociation

1

Highlight any experience with chapter management, volunteer coordination, or community building in your resume and cover letter.

2

Quantify your achievements, such as 'increased chapter engagement by X%' or 'supported Y number of chapters'.

3

Showcase your ability to work remotely: mention your home office setup, time management strategies, and experience with collaboration tools.

4

Research AMA's current strategic initiatives and mention them in your application to show alignment.

5

Tailor your cover letter to address how you can support chapter leaders and drive engagement, not just generic marketing skills.

✉️ What to Emphasize in Your Cover Letter

['Emphasize your experience in community management and volunteer support, with specific examples.', "Show your understanding of AMA's mission and the importance of professional chapters in fulfilling it.", 'Demonstrate your project management skills and ability to work independently in a remote environment.', 'Mention your familiarity with marketing trends and the value of professional associations for career growth.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore AMA's website to understand their strategic priorities, recent initiatives, and the structure of professional chapters.
  • → Read about AMA's history, values, and the role of chapters in their mission.
  • → Follow AMA on social media and look at recent press releases or blog posts to stay current.
  • → Research AMA's professional development programs and certifications, like PCM, to show your knowledge.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you approach onboarding a new chapter leader and providing ongoing support?
2 Describe a time you managed a challenging volunteer situation and how you resolved it.
3 What strategies would you use to increase engagement among professional chapter members?
4 How do you stay organized and communicate effectively while working remotely?
5 Why do you want to work for the AMA specifically, and how do you align with our mission?
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⚠️ Common Mistakes to Avoid

  • Don't submit a generic application that doesn't reference the AMA or the specific role.
  • Avoid focusing solely on your own marketing experience without connecting it to community management or chapter support.
  • Don't overlook the remote aspect: failing to demonstrate your ability to work independently and communicate virtually.
  • Avoid negative comments about volunteer management or non-profit work, as this is central to the role.
  • Don't forget to proofread and customize your resume for keywords like 'community', 'chapter', and 'engagement'.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Americanmarketingassociation!

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