Application Guide

How to Apply for IT System Administrator Intern

at Voltus

🏢 About Voltus

Voltus is a climate tech company that connects distributed energy resources to optimize grid flexibility and combat climate change. Their unique mission combines technology with environmental impact, making them an attractive workplace for those passionate about using IT skills to address climate challenges. As a remote-first company, they offer flexibility while working on meaningful problems.

About This Role

This IT System Administrator Intern role involves providing technical support for enterprise applications (Google Workspace, Microsoft 365, Slack, JumpCloud) to remote employees across multiple time zones while supporting IT operations, service desk functions, and data retention governance initiatives. The position offers hands-on experience with SOC 2 compliance processes and IT asset management in a climate-focused tech environment. You'll directly contribute to maintaining the IT infrastructure that enables Voltus's mission of grid optimization.

💡 A Day in the Life

A typical day might start with reviewing Zendesk tickets from employees across different time zones, troubleshooting access issues in Google Workspace or Microsoft 365, and assisting with new employee onboarding setups. You'd likely spend time documenting IT processes, supporting data retention governance tasks, and collaborating with the IT team on platform administration while adapting your schedule to support colleagues in various locations.

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🎯 Who Voltus Is Looking For

  • Currently pursuing a Bachelor's in IT, Computer Science, or related field OR a Master's student with technical background, with working knowledge of Windows, macOS, and Linux systems
  • Has practical familiarity with Google Workspace and/or Microsoft 365 in business environments, not just personal use
  • Understands basic IT service management concepts and shows interest in compliance frameworks like SOC 2
  • Demonstrates ability to troubleshoot across multiple time zones and adapt to remote work environments

📝 Tips for Applying to Voltus

1

Highlight any experience with Zendesk or similar ticketing systems, even if from academic projects or personal use

2

Mention specific examples of troubleshooting Google Workspace or Microsoft 365 issues in a multi-user environment

3

Connect your technical skills to climate/environmental interests to show alignment with Voltus's mission

4

Demonstrate understanding of remote support challenges by describing how you've helped users across different locations

5

Include any experience with documentation or process improvement, even from student organizations or coursework

✉️ What to Emphasize in Your Cover Letter

['Explain how your technical skills with operating systems and cloud productivity suites translate to supporting remote employees', "Connect your interest in IT operations to Voltus's climate mission and distributed energy focus", 'Highlight any experience with compliance, documentation, or process improvement relevant to SOC 2 initiatives', 'Demonstrate understanding of the challenges in providing IT support across multiple time zones']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Understand Voltus's specific distributed energy resources and how they connect to grid optimization
  • → Research SOC 2 compliance requirements and why they matter for tech companies handling sensitive data
  • → Learn about the challenges of remote IT support in companies with employees across multiple time zones
  • → Explore how climate tech companies like Voltus differ from traditional tech companies in their operational needs

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would troubleshoot a Google Workspace access issue for a remote employee in a different time zone
2 What experience do you have with IT asset management or user provisioning processes?
3 How would you explain data retention policies to non-technical employees during onboarding?
4 Describe a time you improved a technical process or documentation - what was the impact?
5 Why are you interested in combining IT administration with climate technology specifically at Voltus?
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⚠️ Common Mistakes to Avoid

  • Applying with only personal experience using Google/Microsoft tools rather than business environment experience
  • Failing to demonstrate understanding of remote support challenges or multi-timezone considerations
  • Not connecting technical skills to Voltus's specific mission in climate technology and energy

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Voltus!

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