IT Software Engineer

Core responsibilities:

• Design, develop, and implement BMC Helix applications and solutions tailored to business requirements
• Integrate BMC Helix with other enterprise systems and third-party applications to ensure seamless operations and data flow
• Provide technical support and troubleshooting for BMC Helix applications, ensuring timely resolution of issues
• Create and maintain detailed technical documentation, including design specifications, testing plans, and user guides

This role develops and maintains BMC Helix solutions that help clients manage their IT services effectively, though the posting does not specify broader social or environmental impact.

Required skills and experience:

• Strong background in IT service management with deep understanding of ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio
• Experience with BMC Discovery and CMDB health management
• Ability to customize BMC Helix modules, workflows, and user interfaces
• Experience with BMC Remedy ITSM modules including Incident Management, Problem Management, Asset Management, Configuration Database Management, Service Level Management

No compensation, perks, or culture highlights mentioned in the posting.

Eurofins IT Solution is looking for an experienced BMC Helix Developer to join their dynamic team to develop, integrate, and maintain BMC Helix solutions for clients.