Interim Membership and Delivery Manager

Future First is seeking an experienced and motivatedInterim Membership & Delivery Managerto lead the day-to-day delivery and growth of our schools’ membership programme.
This is a hands-on operational leadership role, responsible for managing school relationships, supporting membership growth, ensuring high-quality delivery, and line managing our membership team.
You will work closely with senior leadership to implement agreed growth plans, while taking ownership of operational performance, team management and member experience.
Key responsibilities include:
- Managing relationships with a portfolio of member schools and colleges
- Delivering against membership growth and retention targets
- Leading and line managing the membership team
- Overseeing quality assurance of workshop delivery
- Managing and supporting sessional delivery staff
- Managing sales pipeline, reporting and performance
- Supporting staff training and development
Managing relationships with a portfolio of member schools and colleges
Delivering against membership growth and retention targets
Leading and line managing the membership team
Overseeing quality assurance of workshop delivery
Managing and supporting sessional delivery staff
Managing sales pipeline, reporting and performance
Supporting staff training and development
We’re looking for someone who:
- Has experience working with schools or in education-related settings
- Has strong account management, membership and/or sales experience
- Has proven experience line managing staff
- Is confident delivering sessions to young people
- Is highly organised and able to manage multiple priorities
- Is comfortable using CRM systems (Salesforce desirable)
- Is passionate about improving outcomes for young people
Has experience working with schools or in education-related settings
Has strong account management, membership and/or sales experience
Has proven experience line managing staff
Is confident delivering sessions to young people
Is highly organised and able to manage multiple priorities
Is comfortable using CRM systems (Salesforce desirable)
Is passionate about improving outcomes for young people
This is an excellent opportunity to join a mission-driven organisation and make a difference to young people’s lives.
To apply, please submit a short video (no more than 2 minutes), your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Applications will close on Monday 9th February at noon.
Please download the recruitment pack for a full job description and more information about the role.