Immediate Support Coordinator - North Wales (Welsh Speaker)

About the Role

The role involves providing support to families affected by the sudden and unexpected death of children or young people.

Responsibilities

• Initiate immediate support for a caseload of families affected by sudden and unexpected death of children/young people aged 0-25
• Contact families within 24-48 hours of referral, complete initial assessments, and provide ongoing emotional support through home visits and weekly calls
• Deliver awareness training in hospitals, schools, and workplaces on bereavement support and referral processes
• Work with hospital trusts to establish/maintain bereavement suites and monitor memory box distribution

This role creates positive change by providing immediate, compassionate support to families devastated by the sudden death of a child or young person, ensuring they receive consistent bereavement care and don't have to navigate support systems alone during their most vulnerable time.

Required qualifications:

• Welsh language proficiency (essential for this North Wales role)
• Experience providing emotional support and casework to bereaved families or similar vulnerable groups
• Ability to work with healthcare professionals, police, coroners, and other agencies in a multi-agency approach
• Subject to DBS (Disclosure and Barring Service) check

Compensation and perks:

• Salary: £26,500 per annum (pro-rata for part-time hours)
• 28 days annual leave plus bank holidays (increasing with service)
• Contributory pension scheme (employer 3%, employee 5%)
• Hybrid/remote working with travel across the region
• Employee Assistance Programme with wellbeing support
• Mileage allowance for business travel
• Extra annual leave day on birthday
• Company mobile phone and equipment provided