Head of Service

Core responsibilities:

• Lead and further develop the service team of 14 within the Food & Healthcare Technologies division
• Shape and drive the company's service strategy, strengthen GEA's established service ethos, and deliver sustained budget growth
• Define GEA's future service strategy and inspire the team to deliver exceptional service performance alongside strong commercial growth
• Develop and expand the team, establish clear service benchmarks, and identify opportunities to unlock incremental commercial value

This role improves the sustainability and efficiency of production processes across the globe by ensuring exceptional service delivery for GEA's food, beverage and pharmaceutical industry equipment, which helps prevent almost two million tonnes of pollutants each year.

Required qualifications:

• Extensive experience and proven track record in service leadership, ideally within the food industry
• Background in engineering and capital equipment
• Significant experience collaborating across internal departments to develop service solutions aligned with customer needs
• Primarily field-based with extensive travel across the UK; 1-2 days per week required at GEA HQ (Milton Keynes)

No specific benefits, compensation, or perks mentioned in the job description.

GEA is one of the world's leading system suppliers to the food, beverage and pharmaceutical industries, committed to improving the sustainability and efficiency of production processes across the globe.