Global Process Owner - R2R

Core responsibilities:

• Process Design and Governance: Define, document, and maintain the global finance R2R and P2P process framework, ensuring alignment with best practices and regulatory requirements.
• Standardisation: Own and deliver the standardisation of finance R2R and P2P processes and business processes impacting finance. Co-own (with S2P and external reporting) P2P and R2R policies (excluding accounting policies), and procedures across regions and business units, identifying and resolving process variations.
• Continuous Improvement: Direct improvement initiatives to optimize process accuracy, efficiency, effectiveness, and quality, leveraging automation and technology where appropriate.
• Policy management: Accountable for setting policies impacting P2P and R2R, including stakeholder engagement, implementation and on-going reviews.
• Stakeholder Management: Lead stakeholder communication across functional teams including other GPO’s, External reporting, RFDs, RCEOs, BUMPs, IT, and Legal and Compliance to ensure seamless P2P and R2R operations and resolve process issues.
• Performance Monitoring: Establish and monitor key performance indicators (KPIs) and set targets for the P2P and R2R process (including DPO, and time to close), taking immediate corrective action where KPIs are below targets.
• Change Management: Direct the implementation of process changes, ensuring clear communication and training for impacted teams.
• Risk Management: Accountable to identify and mitigate risks within the P2P and R2R process, ensuring compliance with internal controls and external regulations.
• Technology Enablement: Partner with IT to select, implement, and optimise P2P and R2R-related systems and tools, supporting digital transformation objectives including implementation of Tipalti, D365 and close cockpit solutions (like OneStream reconciliations or Blackline) and ongoing solution maintenance.
• Knowledge Sharing: Promote best practice sharing and foster a culture of continuous improvement within the global process community.

This role owns global P2P and R2R processes impacting $1.6B turnover and 8,000 projects, with high influence across the business, procurement, and approximately 180 finance team members across GDC and Regional teams, significantly impacting DPO and close accuracy.

Required skills and qualifications:

• Bachelor’s degree in Finance, Business Administration, or related field; a relevant master’s degree or professional qualification (e.g. ACCA, CIMA) is desirable.
• Proven experience in P2P and R2R or related finance process management roles, preferably within a global or multinational environment.
• Strong knowledge of financial processes, controls, and compliance requirements.
• Excellent analytical, problem-solving, and project management skills.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Highly Effective communicator with excellent stakeholder engagement skills, with the ability to influence at all levels.
• Experience with ERP systems (e.g. SAP, Oracle) and process automation tools is advantageous.
• Change management and process improvement certification (e.g. Lean Six Sigma) is a plus.

ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive, providing equal opportunities for every candidate and supporting accommodations during the selection process and beyond to ensure success and a true sense of belonging.

Environmental Resources Management (ERM) is a global sustainability consultancy focused on creating better solutions for clients, with a strong commitment to diversity, inclusion, and belonging as reflected in their sustainability reports.