GenAI Account Manager

Get the latest on global AI regulations, legal risk, and safety-by-design strategies. Read the Report

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## GenAI Account Manager

New York, USA, NY / Full-time/ Remote

## About the position

ActiveFence partners with the world’s leading AI labs and GenAI innovators to help them build safer, more trustworthy models. We’re looking for a **GenAI Account Manager** to own and grow strategic relationships with top LLM labs, organizations shaping the future of AI.

In this role, you will be the primary business partner to advanced AI teams, helping them succeed leveraging ActiveFence’s AI Safety, Red Teaming, Model Evaluation, and Post-Training Data solutions. You’ll build multi-threaded relationships, drive renewals and expansions, and ensure customers see clear, ongoing value from our work.

You will also stay ahead of frontier-model innovation cycles, emerging evaluation methodologies, and evolving safety risk surfaces, helping customers navigate a rapidly changing GenAI landscape.

If you thrive in high-growth environments, love working with technical stakeholders, and want to define how frontier models are evaluated and safeguarded, this role is for you.

**What You’ll Do**

• Own and deepen relationships with leading GenAI and LLM lab customers
• Serve as primary business partner across research, product, safety, and leadership teams
• Drive renewals and expansions across multiple parallel workstreams
• Understand customer priorities, technical roadmaps, and safety risks, and align our solutions accordingly
• Lead business reviews and strategic value conversations
• Identify whitespace opportunities to grow the partnership
• Partner internally with Program Architects, Research, Product, and Delivery to ensure flawless execution
• Advocate for customer needs and ensure long-term success
**Why ActiveFence**

• Work with the world’s leading AI labs
• Help shape the safety and trustworthiness of next-generation AI models
• Join a mission driven, high performing team
• Enjoy opportunities for growth and professional development in a cutting-edge field.
The salary range for this role is $160-205K OTE - Range may vary based on experience

## Requirements

**What You Bring**

• 5+ years in Account Management, Consulting, Partnerships, or similar roles
• Experience working with technical or AI/ML-driven customers (required)
• Technical fluency with LLMs, AI safety concepts, or evaluations (a major plus)
• Strong communication and stakeholder management skills
• Ability to navigate complex, multi-threaded accounts
• Proactive, low-ego mindset

## About ActiveFence

ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. 

As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

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Get the latest on global AI regulations, legal risk, and safety-by-design strategies. Read the Report

-->

## GenAI Account Manager

New York, USA, NY / Full-time/ Remote

## About the position

ActiveFence partners with the world’s leading AI labs and GenAI innovators to help them build safer, more trustworthy models. We’re looking for a **GenAI Account Manager** to own and grow strategic relationships with top LLM labs, organizations shaping the future of AI.

In this role, you will be the primary business partner to advanced AI teams, helping them succeed leveraging ActiveFence’s AI Safety, Red Teaming, Model Evaluation, and Post-Training Data solutions. You’ll build multi-threaded relationships, drive renewals and expansions, and ensure customers see clear, ongoing value from our work.

You will also stay ahead of frontier-model innovation cycles, emerging evaluation methodologies, and evolving safety risk surfaces, helping customers navigate a rapidly changing GenAI landscape.

If you thrive in high-growth environments, love working with technical stakeholders, and want to define how frontier models are evaluated and safeguarded, this role is for you.

**What You’ll Do**

• Own and deepen relationships with leading GenAI and LLM lab customers
• Serve as primary business partner across research, product, safety, and leadership teams
• Drive renewals and expansions across multiple parallel workstreams
• Understand customer priorities, technical roadmaps, and safety risks, and align our solutions accordingly
• Lead business reviews and strategic value conversations
• Identify whitespace opportunities to grow the partnership
• Partner internally with Program Architects, Research, Product, and Delivery to ensure flawless execution
• Advocate for customer needs and ensure long-term success
**Why ActiveFence**

• Work with the world’s leading AI labs
• Help shape the safety and trustworthiness of next-generation AI models
• Join a mission driven, high performing team
• Enjoy opportunities for growth and professional development in a cutting-edge field.
The salary range for this role is $160-205K OTE - Range may vary based on experience

## Requirements

**What You Bring**

• 5+ years in Account Management, Consulting, Partnerships, or similar roles
• Experience working with technical or AI/ML-driven customers (required)
• Technical fluency with LLMs, AI safety concepts, or evaluations (a major plus)
• Strong communication and stakeholder management skills
• Ability to navigate complex, multi-threaded accounts
• Proactive, low-ego mindset

## About ActiveFence

ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. 

As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

Go back

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ActiveFence provides tools for managing Trust & Safety operations on online platforms.