Application Guide

How to Apply for Fundraising Operations Associate

at iNaturalist

🏢 About iNaturalist

iNaturalist is a unique nonprofit at the intersection of community science, technology, and biodiversity conservation, operating one of the world's largest platforms for documenting life on Earth. Working here means contributing to a mission-driven organization that empowers millions of users to protect nature through crowdsourced data and machine learning.

About This Role

As a Fundraising Operations Associate, you will be the backbone of iNaturalist's development team, ensuring smooth processing of donations, accurate data management, and timely communication with supporters. This role is crucial for maintaining donor trust and enabling the organization to scale its impact in biodiversity conservation.

💡 A Day in the Life

Your day might start by reconciling weekend donation batches from the CRM with the bank, then drafting and sending a batch of acknowledgement letters. After a team meeting to discuss upcoming grant deadlines, you'll update donor records and prepare a revenue report for the monthly finance review. Later, you'll coordinate logistics for a virtual donor appreciation event, ensuring RSVPs and follow-ups are on track.

🎯 Who iNaturalist Is Looking For

  • You have at least 2 years of hands-on experience in a nonprofit development department, ideally processing donations and using CRM databases like Salesforce or Raiser's Edge.
  • You are exceptionally detail-oriented, able to reconcile donation records with financial reports and maintain data hygiene without errors.
  • You are comfortable communicating with donors and scheduling meetings, with a professional yet warm demeanor that reflects iNaturalist's community-focused values.
  • You are organized and proactive, capable of juggling multiple tasks like grant administration, matching gift coordination, and event logistics without losing sight of deadlines.

📝 Tips for Applying to iNaturalist

1

Highlight your experience with CRM databases by naming specific systems (e.g., Salesforce, EveryAction) and describing how you improved data accuracy or reporting.

2

Showcase your ability to handle financial reconciliation by mentioning a specific example where you ensured donation records matched bank statements.

3

Demonstrate your passion for biodiversity or conservation by mentioning your personal use of iNaturalist or involvement in citizen science projects.

4

Tailor your resume to emphasize donor stewardship tasks, such as drafting acknowledgements or managing meeting follow-ups, rather than just listing job duties.

5

In your cover letter, explicitly connect your fundraising operations experience to iNaturalist's mission of documenting and protecting life on Earth.

✉️ What to Emphasize in Your Cover Letter

['Your experience with donation processing and CRM database management, with specific metrics (e.g., processed 500+ donations/month with 99.9% accuracy).', 'Your ability to work cross-functionally with finance and development teams to reconcile data and produce reports.', "Your enthusiasm for iNaturalist's mission and how your personal interests align with biodiversity and community science.", 'Your organizational skills in managing grant administration, matching gifts, and event logistics simultaneously.']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Explore the iNaturalist platform to understand how users contribute observations and how the organization uses this data for conservation.
  • Read iNaturalist's annual reports or blog posts to learn about their funding sources and recent achievements.
  • Familiarize yourself with the concept of community science and how it differs from traditional citizen science.
  • Check out iNaturalist's social media channels to understand their tone and community engagement style.
Visit iNaturalist's Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would process a $1,000 donation from a new donor, from receipt to acknowledgement to database entry.
2 How do you ensure data hygiene in a CRM? Describe a time you found and corrected a data error.
3 How would you handle a donor who calls upset about not receiving a tax receipt?
4 iNaturalist relies on community scientists. How might you tailor donor communications to appeal to this audience?
5 Describe your experience with grant administration or matching gift programs.
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don't submit a generic cover letter that doesn't mention iNaturalist's mission or your specific interest in biodiversity.
  • Avoid exaggerating your CRM experience; if you've only used Excel, don't claim Salesforce proficiency.
  • Don't overlook the importance of donor communication skills; emphasize your ability to interact professionally with external parties.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to iNaturalist!