Application Guide

How to Apply for Field Services Supervisor

at Canadian Solar (North America)

🏢 About Canadian Solar (North America)

Canadian Solar is a global solar energy pioneer with over 55 GW of delivered solar modules, demonstrating industry leadership and commitment to sustainability. Working here means contributing directly to North America's clean energy transition while being part of an established company with proven technology and significant market presence.

About This Role

As Field Services Supervisor, you'll lead technicians in commissioning and maintaining Solbank Storage Power Blocks (SPBs) for CSI Energy Storage, ensuring BESS projects meet availability guarantees under Long Term Service Agreements. This role combines hands-on technical troubleshooting with team leadership to directly impact renewable energy reliability across Canada.

💡 A Day in the Life

A typical day involves coordinating field technicians across multiple BESS sites, reviewing maintenance schedules for Solbank SPBs, and traveling to project locations for hands-on troubleshooting. You might spend mornings analyzing performance data against LTSA guarantees and afterments providing onsite support for complex electrical issues, all while ensuring safety protocols are followed.

🎯 Who Canadian Solar (North America) Is Looking For

  • A Qualified Electrical Technician with 5+ years in renewable energy service environments, specifically experienced with inverters and battery storage systems
  • Someone with 2+ years of proven team leadership experience who can manage Senior Service Technicians in field operations
  • A problem-solver comfortable with onsite diagnostics, flexible hours, and extensive travel to maintain BESS equipment
  • A process-oriented professional who can help develop standard operating procedures for SPB maintenance

📝 Tips for Applying to Canadian Solar (North America)

1

Highlight specific experience with Battery Energy Storage Systems (BESS) or similar energy storage technologies in your resume

2

Quantify your team leadership impact (e.g., 'managed X technicians, improved maintenance efficiency by Y%')

3

Mention any direct experience with Long Term Service Agreements (LTSAs) or similar contractual maintenance obligations

4

Demonstrate knowledge of Canadian Solar's Solbank technology or CSI Energy Storage products in your application

5

Emphasize flexibility for travel and irregular hours common in field service roles for renewable energy projects

✉️ What to Emphasize in Your Cover Letter

['Your hands-on experience with inverter systems and electrical troubleshooting in renewable energy contexts', 'Specific examples of leading field service teams to meet contractual availability guarantees', "How you've developed or improved maintenance procedures in previous roles", "Your understanding of BESS technology and commitment to Canadian Solar's clean energy mission"]

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Canadian Solar's CSI Energy Storage division and their Solbank Storage Power Block technology
  • The company's recent BESS projects in North America and their maintenance requirements
  • Industry standards for Battery Energy Storage System maintenance and availability guarantees
  • Canadian Solar's sustainability initiatives and their 55 GW module delivery milestone

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your experience troubleshooting complex electrical systems in battery storage or renewable energy installations
2 How would you handle a situation where a Solbank SPB was underperforming availability guarantees under an LTSA?
3 Share an example of developing or improving standard operating procedures for field service teams
4 How do you prioritize safety while managing multiple field technicians across different locations?
5 What experience do you have with the commissioning process for large-scale energy storage systems?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying without specific BESS or energy storage experience when the role requires inverter and battery system knowledge
  • Failing to demonstrate team leadership experience in a field service environment (not just office supervision)
  • Showing inflexibility about travel or irregular hours, which are essential for this field-based supervisory role

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Canadian Solar (North America)!