External Consultant – Programme Quality Improvement Master Plan (PQI-MP)

Core responsibilities:

• Lead the analysis, design, and development of CBM's Programme Quality Improvement Master Plan (PQI-MP) to create an integrated, organization-wide framework for maximizing impact on beneficiaries and improving donor engagement.
• Conduct structured consultations across Country Offices, HQ teams, and enabling functions to assess current state and identify gaps in systems, processes, competencies, tools, behaviors, and accountability.
• Develop solution pathways, high-level work packages, KPIs, quality criteria, monitoring architecture, and an implementation roadmap (24-36 months) with resourcing estimates.
• Provide optional early implementation support through advisory clinics, design clarifications, and handover materials for transition to implementation phase.

This role creates positive change by developing an integrated framework that maximizes impact on beneficiaries with disabilities, improves donor engagement, and strengthens planning, implementation oversight, partnerships, and capability systems across CBM's global operations.

Required skills, experience, qualifications:

• 10+ years in programme quality, organisational development, or programme excellence in INGOs or international development organisations, with proven experience designing organisation-wide quality improvement frameworks.
• Minimum Master's degree in International Development, Public Administration, Organisational Development, or related fields, with expertise in project/programme management systems, planning workflows, risk assessment, and implementation oversight.
• Strong systems thinking, gap analysis, organisational diagnostics, and design skills, with ability to simplify complexity into clear models and prioritisation logic.
• Excellent facilitation and leadership skills for engaging multicultural, multi-level stakeholders, managing sensitive discussions, and navigating organisational politics constructively.

Compensation, perks, culture highlights:

• Payment schedule: 20% on Inception Pack approval (Week 2), 30% on Diagnostic Dossier approval (Week 8), 30% on Draft PQI MP submission (Week 14), 20% on Final PQI MP & handover (Week 16)
• Invoices payable within 30 days of acceptance of deliverables
• Expenses must be pre-approved and claimed per CBM policy (if applicable)
• Total 4 months assignment with possibility of extension

Christian Blind Mission (CBM) is an international Christian development organization committed to improving the quality of life of people with disabilities in the poorest communities of the world through disability-inclusive programming.