Application Guide

How to Apply for External Communications & Digital Strategy Consultant

at Touch Health, Inc.

🏢 About Touch Health, Inc.

Touch Health is a global health organization that directly improves health outcomes in underserved communities through innovative programs and partnerships. Working here means contributing to mission-driven work with tangible impact, and the remote culture allows for flexibility while collaborating with a dedicated team.

About This Role

This role is central to amplifying Touch Health's donor-facing communications, crafting compelling stories and digital content to engage supporters. You'll shape the external narrative, optimize email performance, and build a LinkedIn presence that drives visibility and donor retention.

💡 A Day in the Life

You might start by reviewing email performance metrics from the latest donor newsletter, then draft a stewardship email for a new campaign. Later, you'll plan a LinkedIn content calendar for the month, write a story about a recent program impact, and coordinate with the partnerships team to align messaging. The day ends with analyzing A/B test results and preparing recommendations for the next editorial cycle.

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Interview Prep

Practice questions for this role

🎯 Who Touch Health, Inc. Is Looking For

  • Has proven experience in global health or international development communications, with a portfolio showcasing storytelling and strategy.
  • Demonstrates a track record of devising and executing digital communications strategies, including content creation and performance analysis.
  • Hands-on experience managing LinkedIn for an organization or executive in a nonprofit or mission-driven context, with examples of engagement growth.
  • Proficient with email marketing platforms (e.g., Mailchimp, Constant Contact) and content calendar management, able to analyze metrics and optimize cadence.

📝 Tips for Applying to Touch Health, Inc.

1

Highlight specific examples of donor-facing communications you've created, such as e-newsletters or stewardship emails, and include metrics (e.g., open rates, engagement).

2

Showcase your LinkedIn content management experience with concrete results, like follower growth or post engagement, ideally from a global health or nonprofit context.

3

Tailor your resume and cover letter to emphasize your familiarity with global health issues and underserved communities, connecting your past work to Touch Health's mission.

4

Include a brief writing sample or portfolio link that demonstrates your storytelling ability and strategic approach to digital content.

5

Address the contract nature directly: express your flexibility and enthusiasm for project-based work, and how you can deliver immediate impact.

✉️ What to Emphasize in Your Cover Letter

["Your passion for global health and alignment with Touch Health's mission to improve outcomes in underserved communities.", "Specific examples of digital communications strategies you've executed, including email campaigns and LinkedIn content, with measurable results.", "Your hands-on experience with email marketing platforms and content calendars, and how you've used data to improve performance.", 'Your ability to work independently in a remote contract role, delivering high-quality collateral on schedule.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Review Touch Health's current website and any existing newsletters or social media to understand their current messaging and tone.
  • → Research their recent programs and partnerships in underserved communities to identify potential stories for donor communications.
  • → Look at their LinkedIn presence (if any) to see what content exists and where improvements can be made.
  • → Understand the global health landscape, including key challenges and trends, to position your strategy effectively.
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💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a digital communications strategy you developed for a nonprofit or global health organization. What were the key components and results?
2 How have you used LinkedIn to build an organization's or executive's presence? Share a specific campaign or content series.
3 Walk us through how you would reset an e-newsletter program: from audit to editorial calendar to performance tracking.
4 How do you approach A/B testing for email subject lines or content to improve donor engagement? Give an example.
5 Tell us about a time you had to create compelling content from limited programmatic data. How did you find the story?
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⚠️ Common Mistakes to Avoid

  • Submitting a generic application without referencing Touch Health's mission or specific programs.
  • Focusing only on strategy without demonstrating hands-on content creation and platform management skills.
  • Neglecting to mention experience with email marketing platforms or content calendars, which are explicitly required.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Touch Health, Inc.!

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