Application Guide

How to Apply for Events Assistant

at Action Medical Research

🏢 About Action Medical Research

Action Medical Research is a pioneering UK charity dedicated to funding vital medical research to save and change children's lives, focusing on conditions affecting babies, children, and young people. Working here means contributing to tangible medical breakthroughs while being part of a team that delivers inspiring fundraising events. Their remote, part-time structure offers flexibility while making a meaningful impact in pediatric health.

About This Role

As an Events Assistant, you'll be the operational backbone of Action Medical Research's challenge events programme, handling administrative tasks, managing participant communications via phone and email, and providing fundraising guidance. Your work directly supports participants through their journey, ensuring smooth event delivery and accurate record-keeping in their database systems. This role is impactful because you'll help convert supporter enthusiasm into vital funds for children's medical research.

💡 A Day in the Life

A typical day involves responding to participant emails about event logistics, making outbound calls to engage supporters with upcoming challenges, updating the charity's database with new registrations and fundraising progress, and collaborating with the events team via virtual meetings to ensure smooth preparation for upcoming activities. You'll balance administrative tasks with direct supporter interaction, providing fundraising guidance while maintaining accurate records.

🚀 Application Tools

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Interview Prep

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🎯 Who Action Medical Research Is Looking For

  • Confident communicator who excels at phone-based supporter engagement and can handle inbound/outbound calls professionally
  • Organized administrator with meticulous attention to detail for maintaining participant records and registration systems
  • Proactive team player who thrives in collaborative remote environments and takes initiative without direct supervision
  • Passionate about charity fundraising with genuine enthusiasm for making a difference through sporting events

📝 Tips for Applying to Action Medical Research

1

Highlight specific experience with charity fundraising databases or CRM systems in your resume

2

Mention any remote work experience that demonstrates self-motivation and time management skills

3

Include examples of handling phone enquiries professionally in previous roles

4

Demonstrate knowledge of Action Medical Research's current events by referencing specific challenges in your cover letter

5

Show how you've supported participants through multi-stage journeys in past customer service or event roles

✉️ What to Emphasize in Your Cover Letter

["Your passion for pediatric medical research and why Action Medical Research's mission resonates with you", 'Specific examples of providing excellent supporter/customer service in phone and email communications', 'Experience with administrative systems for participant tracking or event registration', "How you've successfully worked as part of a collaborative team in remote or hybrid settings"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Action Medical Research's current challenge events (like cycling, running, or trekking events)
  • → Their recent medical research breakthroughs and funded projects
  • → Their fundraising approach and supporter engagement strategies
  • → Their team structure and remote working culture

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your experience handling challenging phone enquiries from event participants or supporters
2 How would you prioritize tasks when managing multiple events simultaneously?
3 What strategies would you use to engage supporters who are hesitant about fundraising targets?
4 How do you ensure accuracy when updating participant records across multiple systems?
5 Tell us about a time you went above standard procedures to create a positive experience for someone
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Generic applications that don't mention Action Medical Research specifically or their mission
  • Focusing only on event planning experience without emphasizing administrative and supporter care aspects
  • Lack of examples demonstrating phone confidence and professional communication skills

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Action Medical Research!

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