Enterprise Insight Analyst

• Conduct comprehensive analysis and mapping of workflows across different departments to identify bottlenecks, redundancies, and opportunities for improvement
• Develop and maintain a set of performance indicators that accurately reflect the efficiency and effectiveness of interdepartmental workflows
• Create and refine management information (MI) systems that provide clear, actionable insights through data visualisation
• Construct compelling narratives based on data analysis to effectively communicate insights and recommendations to senior leadership

This role helps OVO Energy understand itself end-to-end by building management information that identifies bottlenecks and opportunities for improvement, ultimately supporting the company's mission to solve the climate crisis through better operational efficiency and customer service.

• 1-3 years experience in similar role with broad experience of team working and cross functional engagement
• Fluent in statistical methodology and tools with relevant experience to undertake complex analytical queries
• Knowledge and experience of using SQL essential; knowledge of predictive analytics tools desirable
• Experience using visual management aids such as developing dashboards using Tableau or Google data studio

Salary banding: £45,770 - £55,000 with eligibility for 15% on-target bonus. Additional benefits include 34 days holiday, healthcare cash plan/private medical insurance, critical illness cover, life assurance, gym membership, travel insurance, workplace ISA, dental insurance, extra holiday buying, discount dining, home & tech loans, charity donations, energy plan discounts, cycle to work scheme, public transport loans, and 9% Flex Pay (4% auto-enrolled pension, 5% flexible benefits).

OVO Energy is on a mission to solve one of humanity's biggest challenges, the climate crisis, through their Plan Zero initiative to become the best in class energy provider creating effortless customer experience built on trust.