Director or Vice President of Operations

Core responsibilities:

• Own Cortico's financial operations end-to-end: budgets, cash runway, audit readiness, and day-to-day transactions
• Ensure the organization stays audit-ready and meets all regulatory and reporting obligations (990s, grant reporting, board governance)
• Serve as the connective layer between the CEO and the team: surface priorities, translate team dynamics, and know what needs escalation versus what you can run with
• Manage payroll and HR administration through a PEO, serving as the primary relationship manager

This role enables Cortico to effectively scale its platform that brings people together in recorded small-group conversations, helping organizations make sense of conversations they collect and surface community voices into public dialogue and decision making, fostering constructive conversations and surfacing underheard voices.

Required skills, experience, qualifications:

• 5+ years of professional experience spanning financial and operations management, ideally in nonprofit or mission-driven organizations
• Demonstrated comfort with building and managing budgets, overseeing financial reporting, and maintaining compliance
• Proven ability to manage multiple workstreams, keep systems running, and hold the details without dropping the ball
• Strong organizational skills with experience operating in Google Drive, Slack, QuickBooks, and CRMs
• Strong written and verbal communication skills, with the judgment to know when to escalate, when to act, and how to navigate sensitive organizational dynamics

Estimated pay range is $80,000 - $120,000 depending on experience, skills, certifications, training, role level (Director or VP), and location. Competitive benefits package available. Team members must be based in the U.S. (no visa sponsorship available).

Cortico is a non-profit committed to fostering constructive conversations and surfacing underheard voices through intentionally designed technology that brings people together in recorded small-group conversations, combining AI and human listening to help organizations make sense of conversations and surface community voices into public dialogue.