Director, Community & Membership

Director, Community & Membership

About the Role

Responsibilities

• Lead the design and execution of SHPE's national member engagement strategy, covering recruitment, onboarding, engagement, retention, renewal, and lifetime member pathways.
• Serve as SHPE's owner for MySHPE (association management system, CRM, and digital community platform), including final design, testing, launch, adoption, and continuous optimization.
• Lead the development, negotiation, and management of MOUs and strategic partnerships with nonprofit and mission-aligned organizations.
• Lead national member recruitment campaigns in partnership with Marketing and Advancement, with a focus on both volume growth and diversified revenue streams.

This role creates positive change by ensuring that the voice of individual Hispanic STEM professionals is consistently represented in organizational decision-making, national programming, and board-level initiatives, while building scalable platforms that deepen belonging and impact for the Hispanic STEM community.

Required qualifications:

• Bachelor's degree from an accredited institution.
• Minimum 5 years of progressive experience in nonprofit leadership, membership-based organizations, or community engagement strategy.
• Demonstrated success leading enterprise systems, CRM/AMS platforms, or large-scale digital community initiatives.
• Proven ability to develop and execute national growth and engagement strategies tied to revenue and impact.
• Experience working with boards, governance committees, or senior volunteer leadership.
• Strong data literacy with the ability to translate analytics into executive-level insights and decisions.
• Exceptional communication, customer service, stakeholder management, and public-facing leadership skills.

This is a fully remote position with travel required 2-5 times per year. No specific compensation, perks, or culture highlights are mentioned in the posting.

SHPE (Society of Hispanic Professional Engineers) is an organization focused on leading Hispanics in STEM through community building, professional development, and advocacy.