Application Guide

How to Apply for DevOps Engineer

at Highlightta

🏢 About Highlightta

Neon One (operating as Highlightta) is a mission-driven nonprofit software leader that's been empowering small to mid-sized nonprofits since 2004. What makes them unique is their focus on using technology to build 'communities of generosity' and their fully remote, collaborative culture powered by empathy and innovation. Someone would want to work here to combine technical skills with social impact, helping nonprofits increase their effectiveness while being part of a team that values bold ideas and extraordinary results.

About This Role

As a DevOps Engineer on Neon One's Platform Engineering team, you'll be building and maturing the cloud backbone for their next-generation SaaS platform that serves nonprofits. This role involves ensuring applications are delivered securely and reliably while accelerating innovation through AWS infrastructure, IaC tools, and CI/CD pipelines. It's impactful because you'll directly enable nonprofits to operate more effectively and increase their social impact through scalable, reliable technology.

💡 A Day in the Life

A typical day might involve collaborating with the Platform Engineering team to design and implement AWS infrastructure improvements using Terraform, optimizing GitHub Actions pipelines for faster, more reliable deployments, and automating operational tasks through scripting to improve efficiency. You'd participate in remote stand-ups, work on infrastructure as code changes, troubleshoot deployment issues, and contribute to discussions about scaling the platform to better serve nonprofit customers.

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Interview Prep

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🎯 Who Highlightta Is Looking For

  • Has 2-3 years of hands-on AWS experience with proven ability to architect and manage AWS solutions, not just use basic services
  • Demonstrates practical proficiency with Terraform or CloudFormation for infrastructure as code, with examples of managing complex environments
  • Has experience building and optimizing CI/CD pipelines specifically with GitHub Actions in a production environment
  • Possesses strong scripting skills (Python, Bash, etc.) for automation and excellent communication abilities for remote team collaboration

📝 Tips for Applying to Highlightta

1

Highlight specific AWS architecture projects you've designed or managed, especially those involving scalability or reliability improvements

2

Include concrete examples of Terraform/CloudFormation modules or templates you've created or maintained in your resume

3

Detail your experience with GitHub Actions workflows, mentioning specific pipeline optimizations or automation you implemented

4

Showcase scripting projects that automated operational tasks, quantifying time saved or reliability improvements

5

Demonstrate understanding of Neon One's mission by connecting your technical experience to how it could help nonprofits operate more effectively

✉️ What to Emphasize in Your Cover Letter

['Connect your AWS architecture experience directly to scaling SaaS platforms and ensuring reliability for mission-critical applications', 'Explain how your IaC expertise with Terraform/CloudFormation can help mature their cloud infrastructure strategy', 'Describe your approach to building CI/CD pipelines that balance speed with security and reliability', "Express genuine interest in Neon One's mission of empowering nonprofits and how your skills align with their social impact goals"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore Neon One's product suite and understand how nonprofits use their software for fundraising, donor management, and operations
  • → Research their 'communities of generosity' philosophy and how technology enables this vision
  • → Look into the nonprofit technology landscape to understand common challenges these organizations face
  • → Review any technical blog posts or case studies from Neon One to understand their current technology stack and challenges

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through how you would design a scalable, reliable AWS architecture for a SaaS platform serving nonprofits
2 Describe a complex infrastructure problem you solved using Terraform or CloudFormation, including challenges faced
3 How have you optimized GitHub Actions workflows to improve deployment speed while maintaining quality?
4 Tell us about a scripting automation project that significantly improved operational efficiency
5 How do you approach collaborating with development teams in a fully remote environment to ensure reliable deployments?
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⚠️ Common Mistakes to Avoid

  • Listing AWS services you've used without explaining how you architected or managed solutions with them
  • Claiming Terraform/CloudFormation experience without being able to discuss module design, state management, or complex deployments
  • Focusing only on technical skills without demonstrating how you'd contribute to a mission-driven, collaborative remote culture

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Highlightta!

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