Application Guide

How to Apply for Development Operations Manager, National Development

at Reading Partners

๐Ÿข About Reading Partners

Reading Partners is a national nonprofit tackling the literacy crisis by mobilizing volunteers to provide one-on-one tutoring to students in under-resourced schools. Their proven program helps children become confident readers, and their team is deeply mission-driven, making it a rewarding place to work.

About This Role

As the Development Operations Manager, you'll be the backbone of the national fundraising team, ensuring data integrity, streamlining systems, and supporting the team's efforts to raise $30 million annually. Your work directly enables the organization to grow its impact and serve more students.

๐Ÿ’ก A Day in the Life

You might start your day by checking Salesforce for any data issues or requests from regional teams. You'll spend time building reports for the national team, leading a training session on new data entry protocols, and collaborating with the Development Operations Director on system improvements. You'll also meet virtually with regional development staff to ensure they have the tools and data they need.

๐ŸŽฏ Who Reading Partners Is Looking For

  • You have 3+ years of experience in nonprofit fundraising operations, with hands-on Salesforce administration and data management.
  • You are a systems-thinker who loves creating efficient processes and training others to use them.
  • You are detail-oriented and can juggle multiple priorities in a fast-paced remote environment.
  • You are passionate about education equity and excited to support a mission-driven organization.

๐Ÿ“ Tips for Applying to Reading Partners

1

In your resume, highlight specific Salesforce projects you've led, such as data migrations, custom objects, or reporting dashboards.

2

Quantify your impactโ€”e.g., 'Improved data accuracy by 30%' or 'Reduced reporting time by 50%'.

3

Tailor your cover letter to mention your experience with donor databases and your ability to train non-technical staff.

4

Since the role is remote, emphasize your experience working with distributed teams and your communication skills.

5

Research Reading Partners' tutoring model and mention it in your application to show genuine interest.

โœ‰๏ธ What to Emphasize in Your Cover Letter

["Express your passion for literacy and education equity, and how it aligns with Reading Partners' mission.", 'Highlight your technical expertise in Salesforce and your ability to translate data into actionable insights.', "Showcase your experience in process improvement and how you've made fundraising operations more efficient.", 'Mention your collaborative approach and how you can support a national team across multiple regions.']

Generate Cover Letter โ†’

๐Ÿ” Research Before Applying

To stand out, make sure you've researched:

  • โ†’ Review Reading Partners' annual report to understand their fundraising goals and impact metrics.
  • โ†’ Read about their tutoring model and how volunteers are deployed to understand the program's scale.
  • โ†’ Look into their use of Salesforce and any public case studies or webinars they've shared.
  • โ†’ Check their blog or news section for recent updates on expansion and partnerships.
Visit Reading Partners's Website โ†’

๐Ÿ’ฌ Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you handle data integrity issues in Salesforce, and what steps would you take to prevent them?
2 Describe a time you implemented a new system or process. How did you manage change and train others?
3 How do you prioritize tasks when managing multiple projects with competing deadlines?
4 What experience do you have with fundraising metrics and reporting? Can you provide an example?
5 How do you stay organized and communicate effectively in a remote work environment?
Practice Interview Questions โ†’

โš ๏ธ Common Mistakes to Avoid

  • Don't submit a generic cover letterโ€”make sure it's tailored to Reading Partners and this specific role.
  • Avoid focusing only on your technical skills; emphasize your ability to train and support non-technical staff.
  • Don't overlook the remote aspectโ€”highlight your experience and comfort with remote work and virtual collaboration.

๐Ÿ“… Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

โœ“

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Reading Partners!