Development Manager - Salesforce

About the Organization

Overview

Alzheimer's Society is the UK's leading dementia charity, working towards a world where dementia no longer devastates lives. They provide vital support to people facing the most frightening times of their lives, fund groundbreaking research, and campaign to make dementia the priority it should be.

Values

• Equity, Diversity, Inclusion & Belonging
• Commitment to promoting inclusion and belonging, becoming an engaged and inclusive organisation for all their people.

About the Role

Job Summary

The Development Manager - Salesforce will play a pivotal role in delivering the Technology Roadmap and shaping the future of digital platforms at Alzheimer's Society. This is a senior, highly technical leadership role within the Technology directorate.

Key Responsibilities

• Delivering and evolving the Salesforce platform to support vital services for people affected by dementia
• Defining and improving systems development strategies, methods, and tooling
• Translating complex business needs into secure, high-quality technical solutions
• Ensuring development work meets agreed quality standards and compliance requirements
• Supporting the Society's wider mission by using technology as a force for positive change

Key Responsibilities

Leadership and Team Management

• Led and developed a high-performing systems development team, setting clear direction, objectives, and development plans
• Manage development capacity and resources to ensure workloads are focused on value and impact
• Collaborate with Cyber Security, Enterprise Architecture, Digital, and Data teams to meet organisational standards and stakeholder expectations
• Build strong relationships with platform and technology vendors

Technical Expertise

• Take a security-first approach to systems development, embedding quality, privacy, and compliance by design
• Oversee the full software development lifecycle, including planning, estimation, testing, release, and deployment
• Champion continuous improvement and align development processes with ITIL v4 and DevSecOps good practice

Communication and Collaboration

• Work closely with Product Owners and Product Managers to assess demand, shape solutions, and deliver against roadmaps
• Model inclusive leadership and support a culture where everyone can thrive, including colleagues and volunteers

Requirements

• 5+ years of experience in managing development teams, shaping development practices, and working closely with product and architecture colleagues to deliver value-driven outcomes
• Strong technical leadership skills, with a focus on security, quality, and user needs
• Experience with Salesforce and other cloud-based platforms
• Proven ability to work in complex environments, balancing strategic thinking with hands-on oversight
• Strong communication and collaboration skills, with experience working with cross-functional teams

Nice to Have

• Experience with ITIL v4 and DevSecOps good practice
• Familiarity with Agile methodologies and Scrum
• Experience with cloud-based platforms, including Salesforce
• Strong understanding of security, quality, and compliance requirements

Compensation & Benefits

• Competitive salary and benefits package
• Opportunity to work on a high-impact project, making a real difference in people's lives
• Collaborative and inclusive work environment
• Opportunities for professional development and growth
• Flexible working arrangements and a strong work-life balance