Deployment Strategist

• Lead structured workshops with customers to uncover business objectives, operational constraints, and success metrics, translating findings into a clear deployment roadmap and set of deliverables.
• Serve as the primary point of contact for customers during deployment, coordinating across cross-functional teams to ensure alignment and momentum while proactively identifying risks and managing dependencies.
• Partner with Implementation Specialists and Forward Deployed Engineers to ensure system configurations align with business goals and scope integrations and customizations.
• Lead user acceptance testing (UAT), drive readiness for go-live, and collaborate with Customer Success Managers to ensure a smooth transition to ongoing success phases.

This role helps local communities access, understand, and mobilize local-level flood risk data at scale, empowering them to plan for climate change impacts and improve municipal planning, capital management, and communication.

• 4-6 years of experience in project management, SaaS implementation delivery, customer consulting, and operations.
• Strong ability to translate ambiguous business challenges into structured, executable plans.
• Excellent communication skills with both technical and executive stakeholders.
• Comfortable operating in a fast-paced, customer-facing environment while building repeatable processes.

Forerunner offers competitive compensation, health/vision/dental coverage, commuter benefits, and a quarterly wellness reimbursement. The company is remote-first with offices in NYC, San Francisco, and Portland, ME, offering schedule flexibility and accountability. The salary range for this position is $120,000-$165,000.

Forerunner believes climate adaptation is a necessity and helps local communities access, understand, and mobilize local-level flood risk data at scale to improve municipal planning, capital management, and communication.