Delivery Operations Manager

• Design, implement and monitor scalable AI systems and workflows to automate coordination and reduce delivery risk.
• Drive execution across multi-week customer delivery cycles, ensuring clarity on timelines, dependencies, and ownership.
• Replace manual status tracking with automated data capture and create visibility and accountability across teams.
• Anticipate and surface risks, proactively unblock teams, and drive cross-functional alignment across Customer Success, Product, and Engineering.

This role directly contributes to reducing catastrophic wildfires and power outages by enabling utilities to pinpoint vegetation risks using AI and satellite imagery, accelerating the transition to a safer, more resilient electrical grid and tackling the climate crisis.

• 5+ years of experience in operations, program management, or product/biz ops in dynamic technical product environments (enterprise B2B, SaaS).
• Strong systems thinking with ability to simplify, automate, and scale processes.
• Demonstrated use of AI in day-to-day work beyond basic writing tasks.
• Proven track record of standing up and owning complex, cross-team processes; comfortable operating in ambiguity.

• Competitive, location-specific compensation and benefits.
• Flexible, autonomous, and collaborative working environment rooted in trust.
• Home office stipend, coworking and ongoing education budgets.
• Mission-driven work that reduces wildfires, protects natural resources, and helps solve the climate crisis.

Overstory uses AI and advanced satellite imagery to help electric utilities pinpoint and prioritize vegetation risks before they cause wildfires or power outages, enabling a resilient electrical grid and tackling the climate crisis.