Application Guide

How to Apply for Database & Insight Officer

at Harris Hill Charity Recruitment Specialists

🏢 About Harris Hill Charity Recruitment Specialists

Harris Hill specializes exclusively in charity recruitment, connecting mission-driven professionals with nonprofit organizations. Working here means you'll be part of a team that understands the unique needs of the charity sector and values the impact of data management on fundraising success. Their remote-first approach offers flexibility while maintaining a focus on meaningful work in the nonprofit space.

About This Role

This Database & Insight Officer role is central to ensuring accurate donor data management and financial processes for charity clients. You'll maintain Donorflex CRM integrity, process Gift Aid claims, and develop data imports that directly impact fundraising efficiency and compliance. Your work enables charities to maximize donor relationships while adhering to strict financial and data protection regulations.

💡 A Day in the Life

Your day might start by reconciling BACS payments in Donorflex and processing new regular giving set-ups, then move to auditing Gift Aid claims for accuracy and compliance. After lunch, you could be developing a new data import process from fundraising platforms, followed by creating training materials for new Donorflex users or investigating data discrepancies in integrity reports.

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Interview Prep

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🎯 Who Harris Hill Charity Recruitment Specialists Is Looking For

  • Has hands-on experience with Donorflex or similar charity CRM systems, specifically with BACS processing and Gift Aid claims
  • Demonstrates advanced Excel skills including pivot tables and complex formulas, plus practical SQL knowledge for data manipulation
  • Understands the intersection of GDPR/PECR compliance with charity fundraising operations
  • Can translate data integrity findings into actionable process improvements for financial and donor management

📝 Tips for Applying to Harris Hill Charity Recruitment Specialists

1

Quantify your CRM experience - specify which systems you've used (mention Donorflex if applicable) and the size of databases you've managed

2

Provide concrete examples of BACS processing and Gift Aid claim experience, including volumes and reconciliation processes

3

Highlight any charity sector experience, even if volunteer-based, to show understanding of nonprofit operations

4

Include specific Excel and SQL projects - describe complex formulas or queries you've created for data analysis

5

Tailor your resume to show how you've improved data processes or integrity in previous roles, using metrics where possible

✉️ What to Emphasize in Your Cover Letter

['Your direct experience with charity CRM systems and understanding of charity-specific financial processes like Gift Aid', "Examples of how you've maintained data integrity while balancing GDPR/PECR compliance requirements", "Specific instances where you've developed or improved database processes that enhanced efficiency or accuracy", "Why you're drawn to charity sector work and how your skills align with Harris Hill's mission-focused recruitment approach"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Harris Hill's charity clients and sectors they specialize in (look at their case studies or client testimonials)
  • → Recent changes in Gift Aid legislation or charity fundraising regulations in the UK
  • → Common challenges charities face with donor data management and CRM systems
  • → Harris Hill's approach to remote work and how they support distributed teams in the charity sector

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through your experience with Donorflex or similar charity CRM systems, focusing on BACS and Gift Aid modules
2 Describe a time you identified and resolved a data integrity issue that impacted financial reporting
3 How do you balance data accessibility for fundraising teams with GDPR/PECR compliance requirements?
4 What approach would you take to onboard new Donorflex users and develop training materials for remote teams?
5 Can you share an example of a complex Excel formula or SQL query you created to solve a specific data analysis problem?
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⚠️ Common Mistakes to Avoid

  • Applying with generic CRM experience without specifying charity sector systems or understanding charity-specific requirements
  • Failing to demonstrate practical knowledge of BACS processing or Gift Aid claims in your application materials
  • Overlooking the compliance aspect - not addressing GDPR/PECR experience when discussing data management

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Harris Hill Charity Recruitment Specialists!

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