Application Guide

How to Apply for Database & Insight Officer

at Harris Hill Charity Recruitment Specialists

🏢 About Harris Hill Charity Recruitment Specialists

Harris Hill specializes exclusively in charity recruitment, meaning they deeply understand the nonprofit sector's unique needs and values. Working through them offers exposure to mission-driven organizations while benefiting from their expertise in matching talent with charitable causes that align with personal values.

About This Role

This part-time remote position serves as the guardian of donor data integrity within the Donorflex CRM system, directly impacting fundraising efficiency and compliance. You'll ensure accurate financial processing (BACS, Gift Aid) while providing critical data insights that help the Fundraising team optimize supporter engagement and revenue generation.

💡 A Day in the Life

Your morning might start with reconciling BACS payments in Donorflex and addressing donor queries from the shared inbox, followed by preparing a Gift Aid claim audit. In the afternoon, you could be importing new donor data from an event platform, then training a fundraising colleague on creating targeted data selections for their campaign.

🚀 Application Tools

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Interview Prep

Practice questions for this role

🎯 Who Harris Hill Charity Recruitment Specialists Is Looking For

  • Has hands-on Donorflex experience or similar charity CRM systems (like Raiser's Edge or ThankQ), not just general CRM knowledge
  • Can demonstrate specific experience with BACS processing, Gift Aid claims, and UK charity financial compliance requirements
  • Has actually performed data imports/exports with reconciliation and understands how to maintain data integrity across platforms
  • Is comfortable both executing routine data tasks and developing improved processes for database management

📝 Tips for Applying to Harris Hill Charity Recruitment Specialists

1

Quantify your CRM experience: specify which systems you've used, for how long, and what percentage of your role involved database work

2

Mention any charity sector experience prominently, even if volunteer-based, as Harris Hill specializes in this niche

3

Highlight specific examples of data cleansing or integrity projects you've led, including tools/methods used

4

Demonstrate understanding of remote work discipline by describing how you've managed shared inboxes or trained users virtually

5

Reference Donorflex specifically if you have experience, or research its features to show you understand this charity-focused system

✉️ What to Emphasize in Your Cover Letter

['Your direct experience with charity CRM systems and financial data processing (BACS, Gift Aid)', 'Specific examples of improving data processes or integrity in previous roles', 'Understanding of how clean donor data directly impacts fundraising success', 'Ability to work remotely while effectively supporting team members with database queries and training']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Harris Hill's charity specialization - understand which types of charities they typically work with
  • → Donorflex CRM features and its position in the charity technology market
  • → Current UK Gift Aid regulations and any recent changes affecting charity data management
  • → Common data challenges in charity fundraising departments

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through your experience with Gift Aid claims processing and compliance
2 Describe a time you identified and resolved a data integrity issue in a CRM system
3 How would you train a new Donorflex user remotely on BACS setup procedures?
4 What steps would you take to reconcile data imported from multiple platforms?
5 How do you prioritize tasks when managing both routine data processing and longer-term improvement projects?
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⚠️ Common Mistakes to Avoid

  • Applying with only commercial CRM experience without showing understanding of charity sector differences
  • Vague descriptions of data experience without specific examples or outcomes
  • Focusing only on technical skills without demonstrating how data work supports fundraising teams

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Harris Hill Charity Recruitment Specialists!

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