Application Guide

How to Apply for Data Management (IT)

at Intersect Power

🏢 About Intersect Power

Intersect Power is a forward-thinking energy company focused on scalable low-carbon solutions for retail and wholesale markets, offering clean electricity and fuels. What makes them unique is their commitment to sustainable energy innovation while operating in a remote-first environment, making them ideal for tech professionals who value environmental impact and flexible work arrangements.

About This Role

This Data Management (IT) role involves administering Windows and macOS systems, managing user accounts and permissions via Google Workspace, and providing escalated technical support. It's impactful because you'll strengthen security and system reliability for a company delivering clean energy solutions, ensuring their IT infrastructure supports mission-critical operations in a remote setting.

💡 A Day in the Life

A typical day might start with reviewing system performance metrics and addressing any overnight alerts, then moving to user support escalations from remote employees. You'd likely spend time managing Google Workspace permissions for new hires, applying security patches across systems, and collaborating on disaster recovery planning to ensure continuous operations for clean energy delivery.

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🎯 Who Intersect Power Is Looking For

  • Has 3+ years of hands-on IT support experience with both Windows and macOS systems, not just one platform
  • Demonstrates practical knowledge of networking fundamentals (DNS, VPNs) and experience with software deployment/patching in a cloud environment
  • Is proficient with Google Workspace administration and can manage user permissions and group policies effectively
  • Possesses strong troubleshooting skills with attention to detail, specifically for resolving escalated support tickets in a remote work environment

📝 Tips for Applying to Intersect Power

1

Highlight specific experience with both Windows AND macOS administration - don't just mention one operating system

2

Quantify your experience with Google Workspace administration (e.g., 'managed 200+ user accounts' or 'implemented group policies for security compliance')

3

Mention any experience with IT security in energy or sustainability-focused companies, even if indirect

4

Emphasize your ability to work independently in a remote environment while maintaining system reliability

5

Include specific examples of how you've strengthened system security or contributed to disaster recovery planning

✉️ What to Emphasize in Your Cover Letter

['Your experience with both Windows and macOS system administration in professional settings', 'Specific examples of managing user accounts/permissions in Google Workspace for organizational efficiency', "How you've applied IT security best practices to protect company data and systems", "Your interest in Intersect Power's clean energy mission and how your IT skills support sustainable operations"]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Intersect Power's specific clean energy projects and how technology supports their low-carbon solutions
  • → The company's remote work culture and how they maintain operational efficiency across distributed teams
  • → Energy industry IT challenges, particularly around data security and system reliability for critical infrastructure
  • → Recent news about Intersect Power's growth or partnerships in the clean energy market

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through your process for administering both Windows and macOS systems in a mixed environment
2 How would you handle an escalated support ticket for a remote employee experiencing VPN connectivity issues?
3 Describe your experience with Google Workspace administration, particularly around security permissions and group policies
4 What IT security measures have you implemented to protect against data breaches in previous roles?
5 How do you ensure system reliability and performance when supporting a fully remote workforce?
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⚠️ Common Mistakes to Avoid

  • Only mentioning experience with one operating system when the role requires both Windows and macOS proficiency
  • Failing to provide specific examples of Google Workspace administration or cloud platform management
  • Not demonstrating understanding of how IT supports business operations in a remote-first, mission-driven company

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Intersect Power!

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