Data Analyst - Python/ML

• Take ownership of our management of customers who are struggling with their payments
• Deep dive investigations into data in order to surface insight for decision making
• Develop our empathic approaches towards vulnerable customers
• Create strategies to identify and prevent first party and third party fraud
• Develop and own our machine learning models & policies that drive sophisticated decisions
• Proactively identify new areas of opportunity
• Challenge the status quo in terms of KPIs, objectives & strategy
• Communicate complex data concepts effectively and confidently
• Build great relationships with Technology, Finance, Collections, Ops and other stakeholders

This role supports customers struggling with energy bills during a period of high energy prices, helping to manage credit risk and develop empathic approaches toward vulnerable customers while working to decarbonize the planet through renewable energy initiatives.

• Excellent SQL skills
• Excellent Python skills
• Familiarity with version control systems (e.g. git)
• A drive to solve problems using data
• Understanding the basics of machine learning and statistics
• Python data science stack (pandas, sklearn, numpy etc)
• 2+ years of experience in a hands-on role
• Data visualization tool (Tableau, Looker, PowerBI or equivalent) - bonus
• dbt - bonus
• 2-5 years experience of consumer credit risk or collections in the financial services, utilities or telecommunications industries - bonus

Salary information is not advertised but can be discussed with recruiters to match experience with appropriate compensation. Octopus Energy Group offers a unique culture with autonomy, amazing co-owners, and projects that break new ground. The company was recently named the UK's top company to work for and ranked in the top ten in the Sunday Times Best Places to Work 2024. Visit the UK perks hub for more details on employee benefits.

Octopus Energy is a global leader in the fight to decarbonize the planet by revolutionizing what's possible in energy, including investments in renewable energy supply, generation, smart energy networks, EVs, and heat pumps.