Customer Support Associate Norway (Part-time) – Open Application

As part of our Customer Support team, you will play a key role in ensuring a great experience for our users in Norway. Your main mission is to help drivers and car owners make the most of Getaround's platform by providing clear, friendly, and efficient assistance.

• Responding to customer inquiries via phone and email.
• Handling more complex cases directly with users and making sound, well-informed decisions.
• Sharing user feedback with the wider team to improve our service and product.
• Ensuring a consistently high level of quality in every interaction.

This role contributes to sustainable mobility and helps shape the future of urban living by supporting a carsharing platform that reduces the number of cars on the road, which in turn lowers carbon emissions and makes cities better places to live.

• Fluent in Norwegian and English, both written and spoken.
• A strong communicator with a positive and solution-oriented mindset.
• Experienced in customer service — experience is a plus, but not required.
• Comfortable using IT systems and quick to learn new tools.
• Based in Oslo and holds a driver's license (class B).

Part-time position: typically 1–3 shifts per week, including evenings and weekends. Additional shifts may be available during holidays or vacation periods. Apple equipment provided. Join a curious, positive, and dynamic international team with a diverse company culture and opportunities for growth and impact.

Getaround is one of the world's leading carsharing platforms, with millions of users sharing thousands of cars in over 1500 cities across 6 countries. Their mission is to make cities better places to live through carsharing, which reduces the number of privately owned cars and promotes sustainable mobility.