Customer Success Specialist

• Manage day-to-day relationships with a portfolio of business customers, serving as their primary point of contact
• Support customer onboarding to ensure a smooth implementation and positive customer experience
• Proactively monitor customer health, product adoption, and account activity to identify risks and opportunities
• Identify opportunities for account expansion and support outbound business development

By ensuring customers successfully adopt clean portable power solutions, this role accelerates the transition to zero-pollution, zero-noise energy, reducing environmental harm and promoting sustainability.

• 2+ years of experience supporting B2B customers in Customer Success, Account Management, or similar customer-facing role
• Strong verbal and written communication skills with ability to build credibility and rapport
• Customer-focused, proactive, and solution-oriented
• Highly organized with strong attention to detail and excellent follow-through

Salary: CAD $65,000 - $90,000 per year. Annual Performance Bonus, Health Spending Account.

Portable Electric is a clean technology company delivering intelligent, portable power solutions that are zero-pollution and zero-noise, aiming to become a global leader in mobile power-as-a-service.