Customer Success Specialist (m/f/d)

• Manage a high-volume portfolio of customer accounts, driving product adoption, value realization, and upsell opportunities.
• Deliver core ClimatePartner services including Corporate Carbon Footprint calculations and coordination of financial contributions.
• Handle customer inquiries, maintain CRM records, monitor customer health, and provide feedback for continuous improvement.

This role directly supports companies in measuring and reducing their carbon footprint, contributing to global climate action and sustainability.

• Up to 2 years of experience in customer success, customer service, or a comparable client-facing role.
• Fluency in German, Italian, and English.
• Basic knowledge of climate and sustainability topics (e.g., Corporate Carbon Footprints, GHG Protocol) or motivation to learn.
• Comfort with high-volume, process-driven work and familiarity with CRM tools.

Monthly salary of at least €2,800 based on full-time employment (actual salary depends on qualifications and experience). Inclusive work environment with equal opportunities.

ClimatePartner helps companies take climate action by providing solutions for carbon footprint calculation, reduction, and offsetting, driving sustainability in business.