Customer Success Manager (Italian-speaking)

• Own a book of High & Medium touch customers based in Europe, driving engagement throughout all stages of the customer journey.
• Drive healthy adoption, net retention, and churn targets.
• Conduct QBRs and EBRs with customers to understand their business and strategic goals, and demonstrate product ROI.
• Collaborate with cross-functional PVcase teams including Sales, Product, and Marketing, to drive a seamless customer journey.

This role supports renewable energy developers by ensuring they effectively use PVcase's software, which accelerates the global transition to clean energy and helps build a net-zero economy.

• Minimum two years Customer Success experience.
• Fluent in English, Italian, and one of the following languages: French, Spanish, German.
• Demonstrated experience developing and fostering relationships at all levels within customer organizations.
• Strong communication skills to effectively collaborate with internal and external teams.

• Flex benefit package, customizing perks to match your unique style.
• Unlimited remote work or option to work from offices in Vilnius, Kaunas, or Barcelona.
• Flexible working hours and half-day Summer Fridays.
• Considerable & steadily increasing salary, with internal transparency on company results and salary system.
• Additional paid vacation days for birthdays, volunteering, and other occasions.

PVcase develops sophisticated solar project development software for site selection, PV design, and yield estimation, aiming to accelerate the global transition to clean energy and clear the path to a net-zero economy.