Customer Success Manager French and/or German Speaking

As a Customer Success Manager, you will:

• Guide international clients through the full GreenFlux customer experience from contract signing through onboarding and growth
• Serve as the main point of contact for clients and internal teams, organizing onboardings, giving trainings, and facilitating handovers to support
• Manage commercial responsibilities including upsells, expansion of customer portfolio, and ensuring smooth invoicing processes
• Act as the escalation point for major issues in client support activities and ensure customers realize the full value of GreenFlux's platform

GreenFlux plays a pivotal role in facilitating the uptake of electric vehicles and the renewable energy revolution, contributing to sustainable mobility and the transition toward a more sustainable future.

We're looking for someone with:

• Bachelor or Master degree, preferably in Commercial or Environmental/Sustainable studies
• At least 2 years' experience in a similar B2B/SaaS services role with commercial experience in upselling and cross-selling
• Experience in Project Management and delivering results, with affinity for the EV or energy sector
• Professional fluency in French and/or German, with a proactive, analytical work style and sustainable mindset

Working at GreenFlux means working in a dynamic, innovative, and informal organization where new ideas and developments move quickly, and each day brings new opportunities and challenges. You'll have the chance to actively contribute to a sustainable future and join our revolution in mobility and energy.

GreenFlux offers a cloud-based charge point management SaaS solution that enables Charge Point Operators and e-Mobility Service Providers to successfully launch their businesses. As part of DKV Mobility Group, GreenFlux plays a leading role in the transition toward sustainable mobility.