Customer Service Representative

• Handle high amounts of incoming calls and identify customer needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion with customers
• Manage complaints, provide solutions, and follow up to secure resolution while keeping records
• Establish and build relationships with customers, going the extra mile to engage them

This role supports Everlight Solar's mission of expanding solar energy adoption in the Midwest, helping customers transition to renewable energy and reducing carbon emissions through accessible solar solutions.

• Some proven customer support experience or client service representative experience preferred
• Strong phone administration skills, active listening capabilities, and exceptional communication skills
• Ability to work independently and in teams, with strong attention to detail and time management
• Must own a Mac computer and be fluent with Apple ecosystem software (iOS, macOS, iWork, etc.)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off
• Salary: $30,000-$40,000/year

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest, offering a unique experience that fosters individual growth and rewards performance with a fast-paced, dynamic work environment.