Customer Service Representative

Core responsibilities:

• Handle high amounts of incoming calls and identify customer needs
• Build sustainable relationships of trust through open and interactive discussion
• Manage complaints, provide solutions, and follow up to secure resolution
• Keep records of customer interactions and process customer accounts

This role supports Everlight Solar's mission of expanding solar energy adoption in the Midwest, helping customers transition to renewable energy and reducing carbon emissions.

Required qualifications:

• Some proven customer support experience preferred
• Strong phone administration skills and active listening capabilities
• Must own a Mac computer and be fluent with Apple ecosystem software
• Ability to work independently and in teams with strong attention to detail

Compensation and perks:

• Salary: $30,000-$40,000/year
• Health, Dental, Vision, and Life Insurance
• PTO, Sick and Safe Time, Paid Holidays Off
• Fast-paced, dynamic work environment that values teamwork and innovation

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest, offering a unique experience that fosters individual growth and rewards performance.