Customer Service Representative

• Handle high amounts of incoming calls and identify customer needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion with customers
• Manage complaints, provide solutions, and follow up to secure resolution
• Keep records of customer interactions, process accounts, and follow communication procedures

This role supports Everlight Solar's mission to expand solar energy adoption in the Midwest, helping customers transition to renewable energy and reduce environmental impact.

• Some proven customer support experience or client service experience preferred
• Strong phone administration skills and active listening capabilities
• Ability to work independently and in teams with strong attention to detail
• Must own a Mac computer and be fluent with Apple ecosystem software (iOS, macOS, iWork)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off
• Salary: $30,000-$40,000/year

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest, offering a unique experience that fosters individual growth and rewards performance with a fast-paced, dynamic work environment.