Customer Development Lead, Buyer Network

Grow the Buyer Network

• Identify and activate high-value buyers across value, grocery, nonprofit, discount, and alternative channel segments
• Educate retailers on integrating opportunistic inventory into their merchandising strategies and build compelling business cases for new programs
• Partner with Operations to ensure new buyer onboarding, verification, vendor setup, and credit approval and align on inventory-buyer matching, and support strategic supplier priorities
• Develop new buyer acquisition methodology, inclusive of maintaining an accurate pipeline and opportunity activity tracking

Drive Strategic Account Growth

• Own the executive relationships with top strategic buyers representing significant volume and develop account-specific growth plans
• Lead top-to-top strategic meetings and business reviews with senior executives to maintain alignment and identify expansion opportunities
• Lead strategic initiatives to increase offer rates, award rates, and overall spend, with comfort engaging at the deal level to understand buyer needs and remove barriers
• Collaborate with the Operations team to develop account plans with the ultimate goal of increasing offer dollars and sales
• Track buyer participation, conversion, and spend metrics to identify opportunities for incremental value through pricing, inventory visibility, and deal structuring

Strengthen Buyer Experience & Market Awareness

• Channel buyer feedback and insights to Product and Operations teams to influence product roadmap decisions and platform and process improvements
• Build awareness of Liquidation market for existing and prospective supplier and buyer audiences in partnership with the Marketing team, including thought leadership, public speaking, webinars, case studies, and semi-regular insights on the state of the value channel

This role creates positive change by expanding access to affordable consumer essentials through surplus inventory, reducing waste by matching products with appropriate buyers, and helping retailers meet consumer demand for affordable options.

• 7-10+ years in CPG sales, business development, or account management with a track record of opening new retail accounts and growing existing relationships
• Experience managing alternative channels for a CPG brand, working at sales/marketing agencies/brokers, or in retail buying/merchandising roles
• Proven success building retail partnerships from first conversation through scaled revenue
• Deep understanding of how off-price, value, and grocery retailers evaluate and buy inventory
• Comfort with both high-level strategic discussions and rolling up your sleeves at the deal level
• Highly organized, collaborative, and comfortable managing multiple priorities with tight deadlines
• A data-driven mindset, bias for action, and passion for driving measurable business outcomes

• Remote-first environment, with co-working access for locals in BOS, NYC, & DEN
• Competitive salary and stock option packages
• Subsidized health, dental, and vision insurance plans
• Climate-focused, pre-tax 401(k) and post-tax Roth 401(k) options
• 12-16 weeks of paid parental leave + flex return to work
• 15+ company holidays, including an "End of Year Reset Week"
• 20 vacation days and 10 sick days per year
• Focus Fridays (no meetings after 1PM local)
• Summer Fridays (1/2 day)
• Paid volunteer outings and civic engagement leave
• Annual flex funds for remote work needs, learning & development, and socializing with colleagues
• Company-sponsored $500 FSA contribution
• Salary range: $125,000-$135,000

Spoiler Alert is a fast-growing Series A SaaS company on a mission to expand consumer access to affordable, everyday essentials by unlocking the value in surplus inventory. They've powered the sale of over $5 billion of inventory from leading CPG brands into value channels - recovering value for brands, reducing waste, and creating savings for consumers.