Application Guide

How to Apply for Consultant – Technical Program Manager

at Living Goods

🏢 About Living Goods

Living Goods is a unique nonprofit organization that empowers community health workers in Kenya and Uganda with digital tools to deliver door-to-door healthcare, directly improving millions of lives. They combine public health expertise with technology innovation to create sustainable community health systems, making them an ideal workplace for those passionate about social impact through digital solutions.

About This Role

This 6-month consultant role involves managing the technical implementation of Kenya's national electronic health information system (eCHIS) project, specifically supporting the Ministry of Health's capacity building and governance. You'll be instrumental in strengthening digital health infrastructure that directly impacts community health service delivery and supply chain management across Kenya.

💡 A Day in the Life

A typical day might involve coordinating with Ministry of Health stakeholders on eCHIS implementation progress, troubleshooting technical challenges with the digital health team, developing capacity-building materials for government staff, and analyzing data to inform program adjustments. You'll balance technical oversight with relationship management across multiple levels of the health system.

🎯 Who Living Goods Is Looking For

  • Has 5+ years of technical program management experience in digital health or public health technology implementations in East Africa
  • Demonstrates specific experience with government partnerships and capacity building in Kenya's health sector
  • Possesses deep understanding of community health worker systems and electronic health information systems
  • Can show successful track record managing complex, multi-stakeholder digital health projects with measurable outcomes

📝 Tips for Applying to Living Goods

1

Quantify your impact in previous digital health projects - specifically mention metrics related to system adoption, user training, or health outcomes improvement

2

Highlight any direct experience working with Kenya's Ministry of Health or similar government health agencies in East Africa

3

Explicitly connect your technical program management skills to community health worker systems or similar last-mile healthcare delivery

4

Demonstrate understanding of both the technical (eCHIS) and human (capacity building) aspects of this role

5

Reference Living Goods' 15+ years of experience in Kenya/Uganda to show you've done your homework on their long-term commitment

✉️ What to Emphasize in Your Cover Letter

['Your specific experience with government health system implementations in Kenya or similar contexts', 'Examples of successfully building technical capacity within public sector organizations', "How you've managed the intersection of technology, public health, and community-based delivery systems", 'Your approach to 6-month intensive consulting engagements with measurable deliverables']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Living Goods' specific digital health tools and their evolution over 15 years in Kenya/Uganda
  • Kenya's current community health strategy and existing eCHIS framework
  • The organizational structure of Kenya's Ministry of Health and its digital health initiatives
  • Recent publications or case studies from Living Goods about their community health worker impact

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through your experience implementing electronic health information systems in resource-limited settings
2 How would you approach capacity building with Ministry of Health staff who may have varying technical backgrounds?
3 Describe a time you managed stakeholder expectations between government partners, technical teams, and community users
4 What metrics would you track to measure success in strengthening eCHIS governance and implementation?
5 How do you ensure sustainability of digital health interventions beyond the initial implementation phase?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Applying with generic technical program management experience without highlighting specific digital health or public sector experience
  • Failing to demonstrate understanding of the Kenyan context and Ministry of Health partnership dynamics
  • Overemphasizing corporate tech experience without connecting it to community-based healthcare delivery challenges

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Living Goods!