Application Guide

How to Apply for Compliance Manager

at Tandem

🏢 About Tandem

Tandem is a forward-thinking UK banking company specializing in green finance solutions that help customers make eco-friendly financial decisions. Unlike traditional banks, Tandem integrates sustainability directly into its core banking products, making it an ideal workplace for professionals passionate about combining financial services with environmental impact. Their mission-driven approach creates a unique opportunity to contribute to meaningful change in the financial sector.

About This Role

As a Compliance Manager at Tandem, you'll be responsible for ensuring regulatory adherence across the bank's operations, with a particular focus on consumer protection under the FCA's Consumer Duty. This role involves providing expert regulatory advice, reviewing financial promotions and communications, and fostering a strong compliance culture throughout the organization. Your work will directly support Tandem's mission by ensuring their green finance products remain compliant while delivering positive customer outcomes.

💡 A Day in the Life

A typical day might involve reviewing and providing compliance sign-off for financial promotions related to Tandem's green lending products, participating in operational meetings with product teams to advise on regulatory requirements, and conducting horizon scanning for upcoming FCA regulations. You'd also spend time collaborating remotely with stakeholders across the business to ensure regulatory changes are communicated effectively and supporting the development of training materials that reinforce a strong compliance culture.

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🎯 Who Tandem Is Looking For

  • Has 3+ years of hands-on experience advising senior stakeholders on FCA regulations in UK financial services, with demonstrated expertise in the FCA Handbook, Consumer Credit Act, SM&CR, and Consumer Duty
  • Possesses deep knowledge of retail lending products, particularly unsecured lending, and understands how regulations apply to these products in a digital banking environment
  • Demonstrates a track record of balancing regulatory requirements with business objectives while maintaining strong focus on consumer outcomes
  • Has experience working in remote or distributed teams and can effectively build relationships and influence stakeholders without in-person interaction

📝 Tips for Applying to Tandem

1

Explicitly mention your experience with Consumer Duty implementation in your resume, as this is central to Tandem's compliance approach

2

Highlight any experience with green finance, sustainable banking, or ESG compliance to show alignment with Tandem's mission

3

Provide specific examples of how you've advised senior stakeholders on FCA matters in a remote or hybrid work environment

4

Demonstrate your understanding of how compliance supports customer outcomes in retail lending, not just regulatory adherence

5

Tailor your application to show how you can help Tandem scale its compliance function as a growing fintech focused on sustainable banking

✉️ What to Emphasize in Your Cover Letter

['Your specific experience with FCA regulations in retail banking, particularly Consumer Duty and how it applies to customer communications', "Examples of how you've successfully balanced regulatory requirements with business growth objectives in a financial services environment", "Your interest in Tandem's green finance mission and how compliance supports sustainable banking initiatives", 'Your ability to build compliance culture and influence stakeholders in a remote work setting']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Tandem's specific green finance products and how they differ from traditional banking offerings
  • → Recent FCA publications and guidance related to sustainable finance and Consumer Duty implementation
  • → Tandem's company culture and remote work practices (check their blog and social media)
  • → The competitive landscape of UK digital banks focused on sustainability and how compliance differs from traditional banks

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you apply Consumer Duty principles to Tandem's green finance products to ensure good customer outcomes?
2 Describe your approach to horizon scanning for regulatory changes that might impact a digital bank focused on sustainable lending
3 How have you previously handled compliance sign-off for financial promotions in a fast-paced fintech environment?
4 What strategies would you use to promote a strong compliance culture across a fully remote banking organization?
5 How would you advise Tandem's leadership on balancing innovation in green finance products with regulatory requirements?
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⚠️ Common Mistakes to Avoid

  • Focusing only on regulatory adherence without demonstrating understanding of how compliance supports business objectives and customer outcomes
  • Using generic compliance experience examples without tailoring them to retail banking, consumer lending, or fintech environments
  • Failing to show interest in or understanding of Tandem's green finance mission and how it impacts compliance requirements

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Tandem!

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