Application Guide

How to Apply for Community Manager

at Rewriting the Code

🏢 About Rewriting the Code

Rewriting the Code is a non-profit dedicated to empowering women in tech globally, with a community spanning 190+ countries. They focus on providing support, resources, and networking for students and early-career women, making a tangible impact on diversity in the industry. Working here means being part of a mission-driven team that values community and inclusivity.

About This Role

As the Community Manager, you'll be the heart of RTC's global community, managing two Slack workspaces and fostering engagement among members. Your work directly impacts member retention and the overall success of RTC's programs, making you a crucial link between members and the organization's strategy. This role is perfect for someone who thrives on building connections and enjoys the fast-paced, dynamic environment of community management.

💡 A Day in the Life

A typical day might start by checking Slack messages, addressing any moderation issues, and welcoming new members with personalized messages. You'd then spend time planning and launching a new discussion series or member spotlight, while also analyzing engagement metrics to see what's working. Afternoons could involve collaborating with the marketing team to share member insights or preparing a virtual event, always keeping the community's pulse at the center of your work.

🎯 Who Rewriting the Code Is Looking For

  • Experienced in managing online communities, particularly on Slack or similar platforms, with a proven ability to moderate and facilitate discussions.
  • Skilled in creating and executing community engagement programs, such as welcome series, discussion series, or peer-mentoring initiatives.
  • Excellent interpersonal and communication skills, with a knack for making members feel valued and heard, and comfortable with personal outreach.
  • Data-driven and comfortable using community insights to inform marketing and program decisions, with a collaborative mindset to work across teams.

📝 Tips for Applying to Rewriting the Code

1

Highlight your experience with Slack or similar community platforms, including specific examples of how you've grown engagement or managed conflicts.

2

Showcase any projects where you've designed and implemented community programming, emphasizing measurable outcomes like increased participation or retention.

3

Demonstrate your understanding of RTC's mission by referencing specific initiatives or values from their website in your application.

4

Tailor your resume to emphasize community management, not just social media or marketing, and quantify your achievements where possible.

5

In your cover letter, share a story of a time you turned a passive member into an active one, or how you've handled a challenging community situation.

✉️ What to Emphasize in Your Cover Letter

["Your passion for supporting women in tech and how your personal or professional experiences align with RTC's mission.", "Your experience in building and nurturing online communities, with concrete examples of engagement strategies you've used.", 'Your ability to listen to community feedback and translate it into actionable insights for the organization.', "Your proactive and personal approach to member interactions, showing you can be the 'human face' of the community."]

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Read RTC's website thoroughly, including their mission, programs, and blog posts to understand their impact.
  • Join their public Slack or other community channels (if available) to get a feel for the community culture and tone.
  • Look up recent news or press about RTC, such as partnerships or events, to understand their current focus.
  • Check their social media profiles to see how they communicate with their audience and what they highlight.
Visit Rewriting the Code's Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you handle a conflict or sensitive discussion in the Slack workspace?
2 Describe a community program you designed from scratch. What was the outcome?
3 How would you balance personal outreach with automated workflows to ensure all members feel welcomed?
4 How would you measure the health of the community beyond just active members?
5 What strategies would you use to amplify member voices and ensure diverse perspectives are heard?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don't just list your duties; show results and impact, e.g., 'grew engagement by X%' instead of 'managed community'.
  • Avoid generic statements about loving community; instead, provide specific examples that align with RTC's mission.
  • Don't underestimate the importance of Slack; if you lack experience, acknowledge it and show willingness to learn quickly.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Rewriting the Code!