Application Guide

How to Apply for Communications Coordinator

at AECOM

🏢 About AECOM

AECOM is a global leader in infrastructure and environmental solutions, committed to building sustainable legacies. Working here means joining a team that tackles complex challenges, from transportation to water and energy, with a focus on innovation and positive impact. The company's emphasis on employee development and its collaborative culture make it an attractive place to grow a career.

About This Role

As a Communications Coordinator at AECOM, you will be the voice connecting employees across the UK, ensuring they are informed and engaged through internal channels like newsletters, intranet, and events. This role is impactful because you'll shape the internal narrative, foster a sense of community, and support key initiatives like Town Halls that drive alignment and morale.

💡 A Day in the Life

A typical day might start by checking the intranet for updates, then drafting a newsletter in Poppulo with upcoming events and project highlights. Midday, you could interview an engineer for a story on a new sustainable design, followed by a meeting with the events team to plan Town Hall logistics. You'd wrap up by scheduling posts and reviewing analytics from the week's communications.

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🎯 Who AECOM Is Looking For

  • A creative storyteller with strong writing and editing skills, able to distill complex infrastructure topics into compelling internal stories.
  • Proficient in internal communications tools like Poppulo; experience with intranet platforms and content management is a plus.
  • A proactive team player who builds relationships with stakeholders across departments to gather content and ensure consistent messaging.
  • Organized and able to manage multiple channels (newsletters, intranet, events) while maintaining attention to detail and deadlines.

📝 Tips for Applying to AECOM

1

Tailor your CV to highlight specific experience with internal comms tools like Poppulo or similar platforms (e.g., Staffbase, Workplace).

2

Include metrics in your application, such as 'increased newsletter open rates by 20%' or 'managed content for 5,000+ employees'.

3

Research AECOM's recent projects (e.g., HS2, Thames Tideway) and mention how you could communicate these internally to engage staff.

4

In your cover letter, demonstrate understanding of AECOM's 'sustainable legacies' mission and connect it to internal comms goals.

5

Prepare a portfolio of writing samples (newsletters, intranet articles) that show your ability to simplify technical topics for a broad audience.

✉️ What to Emphasize in Your Cover Letter

['Emphasize your experience with internal comms tools and your ability to create engaging content that drives employee engagement.', "Show your enthusiasm for AECOM's mission and how your role supports building a connected, informed workforce.", 'Highlight your collaborative approach and examples of working with diverse stakeholders to gather stories and align messaging.', 'Mention any experience with event support (e.g., Town Halls) and how you ensure events run smoothly and communicate key messages.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Review AECOM's latest sustainability report and understand their 'Sustainable Legacies' framework.
  • → Look at AECOM's UK intranet or internal comms examples if available (e.g., via Glassdoor or employee reviews).
  • → Research recent AECOM UK news and projects (e.g., net-zero initiatives, infrastructure contracts).
  • → Check AECOM's LinkedIn or Twitter for internal comms posts to understand their tone and style.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you approach writing a story about a complex infrastructure project for an internal audience?
2 Describe your experience with Poppulo or similar email distribution tools. What metrics do you track?
3 AECOM has a large UK workforce. How would you tailor content for different teams (e.g., engineers vs. admin staff)?
4 Tell us about a time you managed a crisis or sensitive internal communication. What was your process?
5 How do you prioritize multiple channels (newsletters, intranet, events) and ensure consistent messaging?
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⚠️ Common Mistakes to Avoid

  • Sending a generic application without mentioning AECOM or tailoring to internal comms – show you've researched the company.
  • Overlooking the 'creative' requirement; avoid dull, corporate language in your samples – show personality.
  • Failing to demonstrate experience with specific tools (Poppulo) or event support – if lacking, mention transferable skills.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to AECOM!

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