Application Guide

How to Apply for Communications Coordinator

at AECOM

🏢 About AECOM

AECOM is a global leader in sustainable infrastructure and environmental solutions, uniquely positioned at the intersection of engineering, design, and consulting. Working here means contributing to projects that build resilient communities and leave positive legacies worldwide, with a focus on innovation in sectors like transportation, water, and energy.

About This Role

This Communications Coordinator role focuses on shaping AECOM's internal narrative by managing newsletters via Poppulo, curating intranet content, and sourcing stories from global teams. It's impactful because you'll ensure 50,000+ employees stay informed and engaged with the company's mission of sustainable development, directly supporting a cohesive global culture.

💡 A Day in the Life

A typical day might start by analyzing Poppulo metrics from a recent newsletter, then collaborating with UK and international teams to draft intranet updates on sustainability projects. You could spend the afternoon interviewing an engineer for a story, editing content for clarity, and planning next week's communications calendar to align with global business goals.

🚀 Application Tools

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Interview Prep

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🎯 Who AECOM Is Looking For

  • A proactive storyteller who enjoys digging for internal stories by building rapport with diverse stakeholders across engineering, environmental, and corporate teams.
  • Someone with hands-on experience using Poppulo or similar email marketing platforms to segment audiences and analyze engagement metrics.
  • An editorially sharp writer who can distill complex infrastructure projects into clear, compelling content for a global, non-technical audience.
  • A collaborative self-starter excited by AECOM's global reach, comfortable working across time zones to support communications in the UK and beyond.

📝 Tips for Applying to AECOM

1

Highlight any experience with Poppulo or comparable internal comms tools (e.g., Staffbase, Firstup) in your resume—mention specific features like audience targeting or A/B testing.

2

Tailor your examples to AECOM's sustainability focus; e.g., describe how you've communicated ESG initiatives or technical projects to broad audiences.

3

Research AECOM's recent UK projects (like HS2 or Thames Tideway) and reference one to show genuine interest in their work.

4

Emphasize remote collaboration skills, noting tools like Teams or SharePoint, since this role supports a dispersed global team.

5

Include metrics in your achievements, such as open-rate improvements for newsletters or intranet engagement boosts, to demonstrate impact.

✉️ What to Emphasize in Your Cover Letter

["Your ability to translate complex infrastructure topics into engaging stories for employees, aligning with AECOM's sustainability messaging.", "Experience building stakeholder relationships in a large, matrixed organization—mention how you've tailored communications for different departments.", "Proficiency with Poppulo or similar platforms, detailing how you've used them for targeting, testing, and measuring internal campaigns.", "Enthusiasm for AECOM's global mission, citing a specific project or initiative that resonates with you."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore AECOM's "Sustainable Legacies" strategy and recent UK projects (e.g., in transportation or water management) to understand their impact.
  • → Review their intranet or internal comms approach by checking public-facing channels like LinkedIn for employee stories or company updates.
  • → Study AECOM's corporate structure—note key business lines (like Design & Consulting Services) to grasp stakeholder diversity.
  • → Look into Poppulo's features (e.g., analytics, automation) to discuss how you'd leverage them for AECOM's global audience.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a time you sourced an internal story from a technical team and adapted it for a company-wide audience. What challenges did you face?
2 How would you use Poppulo to improve engagement for a newsletter targeting AECOM's engineering staff versus corporate teams?
3 What strategies would you employ to keep a globally distributed intranet relevant and accurate, especially for remote UK employees?
4 AECOM works on sustainable projects like carbon-neutral infrastructure. How would you communicate such initiatives to inspire employee pride?
5 How do you prioritize competing requests from stakeholders across different regions or business lines?
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⚠️ Common Mistakes to Avoid

  • Submitting generic applications that don't mention AECOM's sustainability focus or Poppulo experience—this role is highly tool-specific.
  • Overemphasizing external communications or PR skills; this role is purely internal, so highlight intranet, newsletters, and stakeholder engagement.
  • Failing to demonstrate global mindset—avoid examples limited to local teams, as AECOM's audience spans multiple regions and cultures.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to AECOM!

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