Client Support Manager

• Provide world-class customer service to homeowners and partners
• Strategically partner with installers to improve the customer experience
• Manage a pipeline of projects to completion and conduct monthly partner due diligence checks
• Analyze data to identify trends and collaboratively resolve issues

This role helps accelerate the adoption of sustainable home solutions like solar panels and energy-efficient upgrades, making them more accessible and affordable for over 1 million homeowners, thereby reducing carbon emissions and promoting environmental sustainability.

• Ability to multitask and work independently
• Superior organizational skills and exceptional verbal and written communication
• Effectively interact with high-profile partners
• Solar knowledge and bilingual in Spanish preferred

Compensation: $21.00/hour (approximately $43,680 annually based on 40-hour work week). Additional perks and culture highlights not specified.

GoodLeap is a technology company providing financing and software for sustainable home solutions, including solar panels, batteries, and energy-efficient HVAC. Since 2018, it has facilitated over $30 billion in financing and supports the nonprofit GivePower, which delivers clean water and electricity systems globally.