Client Support Manager

• Provide world-class customer service to homeowners and partners.
• Strategically partner with installers to improve the customer experience.
• Manage a pipeline of projects to completion and conduct monthly partner due diligence checks.
• Analyze data to identify trends and collaboratively investigate suspicious activities.

This role helps homeowners adopt sustainable solutions like solar panels and energy-efficient upgrades, reducing carbon emissions and promoting environmental sustainability.

• Ability to multitask and work independently.
• Superior organizational skills and exceptional verbal and written communication.
• Experience interacting with high-profile partners.
• Solar knowledge and bilingual in Spanish preferred.

Compensation: $24.04/hour (approximately $50,000 annually). Additional perks and culture highlights not specified.

GoodLeap is a technology company providing financing and software for sustainable home solutions, with over $30 billion in financing since 2018. They also support the nonprofit GivePower, which delivers clean water and electricity systems globally.