Application Guide

How to Apply for Client Success Manager

at Rystad Energy

🏢 About Rystad Energy

Rystad Energy is a leading independent energy research and business intelligence company that provides data, tools, analytics, and advisory services to the global energy industry. What makes Rystad unique is its data-driven approach to empowering smarter energy choices for a sustainable future, positioning itself at the intersection of energy markets, technology, and sustainability. Working here offers the opportunity to influence key energy decisions with top-tier clients while contributing to the energy transition.

About This Role

As a Client Success Manager at Rystad Energy, you'll serve as the primary post-sale point of contact for the company's largest global clients in the energy sector, focusing on developing strong client advocates and driving adoption, upsell, and cross-sell of Rystad's solutions. This role involves designing and executing engagement plans for onboarding, adoption, and retention while partnering with cross-functional teams to resolve client needs and provide critical feedback to product teams. Your work directly impacts client retention, expansion, and Rystad's reputation as a trusted advisor in the energy intelligence space.

💡 A Day in the Life

A typical day might involve analyzing client usage data in Power BI to identify adoption opportunities, conducting strategic check-ins with key French energy clients to discuss their evolving needs, and collaborating with product teams to relay client feedback on Rystad's solutions. You'd also be designing engagement plans for new client onboarding while proactively addressing potential retention risks through data-driven insights.

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Interview Prep

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🎯 Who Rystad Energy Is Looking For

  • Has 5+ years of experience in customer success, account management, or business analysis specifically within the energy sector (oil & gas, renewables, or energy markets)
  • Possesses a strong commercial mindset with expertise in energy supply/demand dynamics and an established professional network in the French or European energy industry
  • Is fluent in both French and English with excellent communication skills, and has practical experience with CRM systems and Power BI for client analytics and reporting
  • Demonstrates a proactive approach to client engagement with experience designing and executing strategic onboarding, adoption, and retention plans

📝 Tips for Applying to Rystad Energy

1

Highlight specific energy sector experience in your resume—mention particular energy markets, companies, or projects you've worked with in France or Europe

2

Quantify your impact in previous roles with metrics related to client retention, upsell/cross-sell revenue, adoption rates, or client satisfaction scores

3

Demonstrate your understanding of Rystad's data-driven approach by mentioning specific energy analytics tools, market reports, or methodologies you're familiar with

4

Tailor your application to show how your network in the French energy industry could help Rystad expand or strengthen client relationships

5

Explicitly mention your proficiency with both French and English, and provide examples of how you've used CRM systems and Power BI in client-facing roles

✉️ What to Emphasize in Your Cover Letter

["Your specific experience in the energy sector and how it aligns with Rystad's focus on data-driven energy intelligence and sustainability", "Examples of how you've developed client advocates and served as a trusted advisor to large clients in previous roles", 'Your approach to designing and executing strategic engagement plans for client onboarding, adoption, and retention', 'How your commercial mindset and understanding of energy supply/demand dynamics can help drive upsell and cross-sell opportunities']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Rystad's specific energy research products and solutions—particularly those relevant to the French/European energy market
  • → Recent Rystad Energy reports or analyses on topics like energy transition, oil & gas markets, or renewable energy in Europe
  • → Rystad's client base and partnerships within the French energy industry (utilities, oil companies, renewable developers, etc.)
  • → The company's approach to sustainability and how it positions itself in the energy intelligence landscape versus competitors

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a time you turned a challenging client situation into a success story, specifically in the energy sector
2 How would you design an engagement plan for onboarding a major French energy company to Rystad's solutions?
3 What's your understanding of current energy supply/demand dynamics in the European market, and how would this inform your client conversations?
4 How have you used CRM systems and Power BI to track client health and identify expansion opportunities in previous roles?
5 How would you partner with product teams to communicate client feedback and influence product development at Rystad?
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⚠️ Common Mistakes to Avoid

  • Submitting a generic application that doesn't specifically address the energy sector experience requirement
  • Failing to demonstrate understanding of Rystad's data-driven, research-focused business model versus traditional energy companies
  • Not providing concrete examples of how you've driven client adoption, retention, or expansion in previous roles

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Rystad Energy!

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