Client Success Manager

• Serve as primary post-sale point of contact to develop strong client advocates and become a trusted advisor to clients
• Direct and impactful engagement with Rystad Energy's largest clients globally to drive adoption and upsell/cross-sell of solutions
• Design and execute Engagement plans for onboarding, adoption and retention, and take proactive measures to maximize retention and expansion
• Partner with internal cross-functional teams to resolve client needs and provide client feedback to Product Managers and Solution teams

This role helps clients realize the full value of Rystad Energy's databases and analytics to deliver on their business outcomes, while contributing to the company's growth in providing next-generation analytical tools for the energy industry.

• Bachelor's degree required (Master's preferred) with 5 years of experience in relevant Energy sectors
• Proven experience in customer success, account management and/or business analysis within the Energy sector
• Expertise and network from the Energy industry with strong commercial mindset and understanding of Energy supply/demand notions
• Excellent communication and relationship-building skills, fluent in French and English, with CRM and Power BI experience as advantage

Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement.

Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe, with global databases and research products for Oil & Gas, Oilfield Services, Renewables sectors, investors, banks and governments.