Client Success Manager EMEA, Parameta Solutions

• Own and grow your client portfolio as a trusted advisor, driving engagement, retention, and satisfaction.
• Consult strategically with clients to understand their business objectives and align solutions to deliver measurable success.
• Ensure contract renewals by maintaining strong relationships with decision-makers and partnering closely with Sales.
• Manage end-to-end client lifecycle, from onboarding and implementation to ongoing support and optimisation.

This role helps clients achieve their desired outcomes while maximising the value of our solutions, contributing to the organization's purpose of providing clients with access to global financial and commodities markets through responsible and innovative solutions.

• Proven track record of success in client success, account management, or similar client-facing roles.
• Experience working with Market Data & Analytics and serving Financial Institutions.
• Ability to navigate complex organisations and build credibility with stakeholders at all levels.
• Exceptional communication and interpersonal skills, with a consultative approach to problem-solving.

No specific compensation, perks, or culture highlights mentioned in the description.

TP ICAP Group is a world leading provider of market infrastructure that provides clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data through responsible and innovative solutions.