Client Success Manager, Central

• Manage multi-faceted programs with device partners, clients and internal teams to ensure seamless day-to-day program operations
• Serve as a trusted advisor who helps clients achieve their goals by managing expectations, prioritizing tasks, and creatively problem-solving
• Analyze and present key results, facilitate meetings, and deliver nuanced technical and data-driven messages to clients
• Develop comprehensive knowledge of demand management and Distributed Energy Resources to effectively communicate capabilities and shape program design

Help create the future of how energy is produced and consumed by empowering utilities and their customers to create a clean, distributed energy future, making a positive impact on our climate.

• 3-5 years of professional experience in technology services or customer success, preferably within SaaS or enterprise software
• Experience working in or with renewable energy, utilities, grid services or adjacent industries (cleantech/greentech)
• Excellent communication skills and ability to describe complex technical topics in an engaging manner
• Project management experience with ability to multitask, hit deadlines, and think through risk and dependencies
• BS or BA degree

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future by helping consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.