Climate & Environment
Full-time
Client Application Support Specialist
Kaluza
Posted
May 14, 2026
Location
Australia
Type
Full-time
Mission
What you will drive
- Triage agent and customer tickets, prioritizing issues based on urgency and business impact using JIRA.
- Deep dive into multiple data sources like Databricks, APIs, and dashboards to uncover trends and support root cause analysis.
- Automate manual workflows using Python, SQL, and AWS, feeding key learnings back to our engineering community.
Impact
The difference you'll make
This role directly supports the decarbonisation of the energy system by ensuring the reliability and performance of Kaluza's intelligent platform, which enables renewable energy adoption and net-zero goals.
Profile
What makes you a great fit
- Strong problem-solving skills with ability to investigate issues, identify root causes, and define effective solutions.
- Experience in data analysis, including tools such as Databricks SQL, APIs, and ideally some exposure to Python or similar scripting.
- Knowledge of the Energy industry, including key processes and supporting technologies.
- Technically aware, with an understanding of modern and emerging technologies (e.g. microservices architecture).
Benefits
What's in it for you
- Progressive leave policies including leave dedicated to important moments
- Annual discretionary bonus
- Dedicated personal learning and home office budgets
- Flexible working — 2-3 days in our CBD Melbourne (WeWork) office
- 26 days holiday
- Novated Leasing
- Purchase Leave
About
Inside Kaluza
Kaluza reimagines energy to bring net-zero within everyone’s reach. Their intelligent Platform enables energy utilities to unlock the full value of a radically changing energy system, making renewable energy sustainable, affordable and accessible for all.